Sales Manager
Johnson Service Group
Johnson Service Group is an award-winning staffing company who is looking for a Sales Manager with 5-10 years’ experience working in a Manufacturing environment. This is a Temp-Direct job opportunity for an Antenna company in the Chatsworth, CA area.
Pay Rate: $35.00 HR
POSITION: Sales Account Manager
SHIFT: Day Shift: (7 am to 5:30 pm / Monday thru Thursday)
BASIC FUNCTIONS: This position will provide enhanced support to the Sales Team and help manage the day-to-day sales processes for assigned customer accounts. This position requires an individual who can work independently and take on a higher level of responsibility in maintaining customer relationships, tracking sales, and generating reports. The Sales Account Coordinator will serve as a key point of contact for internal teams and customers, ensuring timely and accurate processing of orders, managing issues, and assisting in sales strategies.
ESSENTIAL DUTIES: Customer Account Management: Maintain regular communication with assigned customers, addressing their needs, resolving issues, and ensuring overall satisfaction. Order Processing & Coordination: Oversee the processing of purchase orders, ensuring they are entered accurately into the ERP system (Epicor). Collaborate with production and logistics teams to ensure timely delivery and fulfillment of orders. Sales Reporting & Analysis: Generate and analyze sales reports, order status reports, and customer data to assist the Sales and Business Development team. Identify trends and potential areas for growth or improvement. Sales Support: Assist in the development of sales proposals and presentations, supporting the Sales Team in customer meetings and negotiations. Prepare materials as necessary for sales pitches, trade shows, or customer visits. Customer Issue Resolution: Serve as the primary contact for customer inquiries and issues, escalating complex matters to the Sales Account Manager or Director. Ensure customer issues are resolved promptly and to their satisfaction. Sales Strategy Assistance: Collaborate with the Director of Business Development in tracking and developing sales strategies, including maintaining customer relationship management (CRM) tools and helping set up new accounts. Process Improvement: Identify and recommend improvements to internal processes to enhance efficiency, improve customer experience, and support company goals. Internal Collaboration: Work closely with other departments (such as logistics, engineering, and production) to ensure a smooth and efficient flow of information and resources to meet customer needs. Customer Retention: Support customer retention efforts through proactive follow-ups and fostering strong business relationships. Act as a liaison between customers and other internal teams.
REQUIREMENTS: 4+ years of prior sales administrative support, preferably in a manufacturing environment. Aerospace experience preferred. Proactive, communicative, dependable, accurate, and organized. Prior technical product sales experience. Familiarity with aerospace distribution, MRO, and aftermarket support sales models. Strong relationship and customer development skills. Ability to identify customer needs and create a solution within company capabilities. Excellent communication and presentation skills. Must be well-organized, flexible and able to work in a fast-paced environment. MS Office Suite including; Outlook, Excel, PowerPoint, and MSWord. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Read/Write Fluently in English Sustained, dependable attendance. Cooperation with others in team environment for cross training and conference on operational issues. Initiative in learning and changing work methods to accomplish assigned tasks on a timely basis.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
#D800
Pay Rate: $35.00 HR
POSITION: Sales Account Manager
SHIFT: Day Shift: (7 am to 5:30 pm / Monday thru Thursday)
BASIC FUNCTIONS: This position will provide enhanced support to the Sales Team and help manage the day-to-day sales processes for assigned customer accounts. This position requires an individual who can work independently and take on a higher level of responsibility in maintaining customer relationships, tracking sales, and generating reports. The Sales Account Coordinator will serve as a key point of contact for internal teams and customers, ensuring timely and accurate processing of orders, managing issues, and assisting in sales strategies.
ESSENTIAL DUTIES: Customer Account Management: Maintain regular communication with assigned customers, addressing their needs, resolving issues, and ensuring overall satisfaction. Order Processing & Coordination: Oversee the processing of purchase orders, ensuring they are entered accurately into the ERP system (Epicor). Collaborate with production and logistics teams to ensure timely delivery and fulfillment of orders. Sales Reporting & Analysis: Generate and analyze sales reports, order status reports, and customer data to assist the Sales and Business Development team. Identify trends and potential areas for growth or improvement. Sales Support: Assist in the development of sales proposals and presentations, supporting the Sales Team in customer meetings and negotiations. Prepare materials as necessary for sales pitches, trade shows, or customer visits. Customer Issue Resolution: Serve as the primary contact for customer inquiries and issues, escalating complex matters to the Sales Account Manager or Director. Ensure customer issues are resolved promptly and to their satisfaction. Sales Strategy Assistance: Collaborate with the Director of Business Development in tracking and developing sales strategies, including maintaining customer relationship management (CRM) tools and helping set up new accounts. Process Improvement: Identify and recommend improvements to internal processes to enhance efficiency, improve customer experience, and support company goals. Internal Collaboration: Work closely with other departments (such as logistics, engineering, and production) to ensure a smooth and efficient flow of information and resources to meet customer needs. Customer Retention: Support customer retention efforts through proactive follow-ups and fostering strong business relationships. Act as a liaison between customers and other internal teams.
REQUIREMENTS: 4+ years of prior sales administrative support, preferably in a manufacturing environment. Aerospace experience preferred. Proactive, communicative, dependable, accurate, and organized. Prior technical product sales experience. Familiarity with aerospace distribution, MRO, and aftermarket support sales models. Strong relationship and customer development skills. Ability to identify customer needs and create a solution within company capabilities. Excellent communication and presentation skills. Must be well-organized, flexible and able to work in a fast-paced environment. MS Office Suite including; Outlook, Excel, PowerPoint, and MSWord. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Read/Write Fluently in English Sustained, dependable attendance. Cooperation with others in team environment for cross training and conference on operational issues. Initiative in learning and changing work methods to accomplish assigned tasks on a timely basis.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
#D800
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