Job Requirements

Collegiate Hotel Group® is seeking a Sales Manager to join Graduate by Hilton Minneapolis and its brilliant team of hospitality enthusiasts.  

 

JOB DUTIES AND RESPONSIBILITIES  

Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience  Manage business travel accounts to maximize business potential  Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals  Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system  Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business  Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions  Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS  Details BEOs with client for groups with meeting space and distributes with appropriate staff. Conduct pre- and post-conference meetings when it is agreeable with the client  Attends property specific receptions to generate leads and interact with customers  Organize and execute local area blitzes  Implement special promotions relating to sales segment  Establishes relationships with local businesses and organizations and is an active member in local industry associations  Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes  Consistently meet or exceed sales goals including predetermined revenue and sales activity  Other duties as assigned  

EDUCATION AND EXPERIENCE 

High School Diploma/GED. Bachelor’s Degree preferred Prior sales experience preferred 

KNOWLEDGE, SKILLS AND ABILITIES 

Strong analytical skills relative to impact on hotel revenues  Ability to communicate effectively verbally and in writing  Strong understanding of revenue management principles  Ability to use reservation and revenue management systems to develop pricing and sales recommendations  Experience with Delphi.fdc preferred 

 

BENEFITS/ PERKS 

Work today, get paid today, with Daily Pay! Free telemedicine and virtual mental health care access for all team members starting day one! Multiple health insurance and life insurance options 401k plan + company match Paid time off for eligible team members Holiday pay/ paid holidays Pet insurance Employee Assistance Program Discounted hotel rooms Savings Marketplace discounts on event tickets, electronics, gym memberships + more! 

  

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. 

  

*Collegiate Hotel Group is an Equal Opportunity Employer.   

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.