The Position

 

Reporting to the Plant Manager/Superintendent, the Inside Sales Manager sells wood products to general contractors, trade customers, sales office, store, showroom, place of business, or through online bidding and/or communications. Builds and maintains positive relationships with customers. 

 

Responsibilities 

 

S/he is passionate about customer service and uses superior product knowledge to provide solutions and quotes to our accounts.   Develop market strategy to target potential new customers. Maintain an elevated level of customer service resulting in significant market penetration for Trade component sales. Make personal sales calls to current and target accounts at place of business, job site, or residence. Work closely with corporate credit department to ensure that all procedures are properly conducted. Assist with product and/or warranty issues including, but not limited to: visually inspecting, operating testing product on site or in the field. Work with marketing to develop functional selling tools for wood door products. Work with Plant Controller and Plant Manager/Superintendent to implement standardized pricing practices and margin gains. Quotes prices, obtains credit applications, completes new customer set up forms, generates sales orders and creates purchase orders. Estimates date of delivery to customer, based on knowledge of owns firm's production and delivery schedules. Builds relationships with clients. Represent organization in a professional manner. Assist in collecting monies due from customers who have exceeded their credit terms. Participate in Trade and Home shows as needed. Performs other duties as assigned. This is a full-time permanent position with opportunities for future growth and job task variety.