Position: Sales Coordinator

JOB OVERVIEW: 

Assist the Sales Department in obtaining guest satisfaction and performing clerical and administrative duties relating to Sales & Marketing and Events.

REPORTS TO:       Director of Sales and Marketing

ESSENTIAL JOB FUNCTIONS:

Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.

Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.

Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request.  Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.

Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building.  Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.

Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.

Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

For applicants who will be working in California, the anticipated compensation range for the position is $28.00 per hour - The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.