Job Description:

Location: Cypress, California

CoWorx Staffing Services is currently hiring a Sales Operations Administrator for our premier client located in Cypress, CA.
Hours 8:30 am- 5 pm
Pay $25/hour

The ideal candidate will act as a liaison between the client and the dealer network on a daily basis. Provide assistance to the dealers in order placement and processing of product lines. Handle order management from inception to final delivery.

Responsibilities:

– Responsible for phone coverage for the Order Desk for its hours of operation to accept orders and answer dealer’s questions regarding ordering opportunities, sales programs and inventory availability information.
– Utilize SAP to create and manage dealer orders, create wholesale programs, process rebills and research inventory.
Other duties include:
– Monitor unit releasing/invoicing by product line to ensure dealer delivery schedule and monthly invoicing targets achieved.
– Work with Inventory Planning staff to resolve any delivery issues so that all units confirmed on order programs are delivered and program is closed in a timely manner.
– Process special programs (i.e. government, safety education etc…) and dealer debits/credits as needed.
– Handle DM/Dealer communication, as needed, logging all communication into company’s CRM system (i.e. Siebel/YCRMS). Retain and file all required documents and approvals in approved locations (hard and soft copies).
– Responsible for reconciling incomplete orders including kits and reviewing any discrepancies related to orders.

Desired Background/Skills:

– Proficiency in SAP or similar ERP systems preferred.
– Strong working knowledge of CRM systems (experience with Siebel or similar platforms)
– Excellent phone communication and customer service skills
– Strong attention to detail and ability to maintain accurate records
– Experience with order management and inventory tracking systems
– Proficient in Microsoft Office Suite, particularly Excel for data management
– Ability to multitask and prioritize in a fast-paced environment

Other Information:

As Yamaha’s preferred staffing provider and onsite support, CoWorx Staffing Services offers the following to all our associates:
– Weekly pay
– Medical Insurance
– Dental Coverage
– Vision Coverage
– Life Insurance
– Accident Insurance
– Behavioral Health Discounted Services

We also offer:
– 12 paid holidays after 30 days in position – also need to be on time the day before and after – following the Yamaha holiday schedule.
– Service Bonus plan – after 1650 hours in their position, they will receive a 37.50 hour check at their current pay rate — this is also referred to as our vacation pay plan. Any time off does have to be coordinated through their manager. It is awarded in one lump sum and can be requested to coordinate with their time off.
– 401k after one year of service
– Referral bonus – for any candidate referred and hired, that works 100 hours, the associate will receive $100 referral
– Onsite support – CoWorx representatives

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!

#CA4101

Interested candidates please reference job code 229943 when responding to this ad.

Location: Cypress, California