Lagunilla de Heredia, Costa Rica
10 days ago
Sales Operations, Rep III

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What We'll Bring:

TransUnion is seeking a Sales Representative III, to join our cyber insurance team. This person in this role will be responsible for owning several duties that are a core part of our ability to deliver class-leading services. Specifically, this role will own the distribution of our Client case activity reporting, act as a central point of contact for billing and collections research and resolution, and tracking and reporting on monthly T&E. This role will also require the creation and distribution of a quarterly external communication leveraging internal information on cyber insurance trends and case studies. Additionally, this role will provide administrative and scheduling support on an as needed basis for key events, including the TransUnion Insurance Summit and external conferences. On an as needed basis, there may be the need for administrative backup support with similar responsibilities for another team under the Cyber Insurance Team.

What You'll Bring:

Duties and Responsibilities

Responsibilities include but are not limited to the following:

Manage Client case activity reporting

Problem solving for billing and collections inquiries

KPI reporting, including monthly T&E

Gathering of internal data points from stakeholders to create an external communication and case studies

Support internal and external conferences with scheduling and administrative support, including coordinating with other departments and external vendors

Backup support for secondary Administrative position on Breach Team

Impact You'll Make:

Qualifications

1-3 years in an administrative position.

Education or certifications can be considered in lieu of experience.

Ability to manage multiple tasks moving at varying pace.

Proficient with MS Office suite.

Strong written and verbal communication skills - advanced English skills

Excellent interpersonal skill.

Keen attention to detail.

Problem-solving abilities.

Results driven, solution and goal oriented.

Team player; collaborative work style is vital as is in keeping with companywide ethos.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Rep III, Sales Operations
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