Sales Operations Analyst III
ThermoFisher Scientific
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary**
The Sales Force Effectiveness Specialist will support the overall execution & effectiveness of key sales execution strategies for the Microbiology Division in North America. The role plays a crucial role in driving revenue growth by having a clear vision on how the function contributes to revenue performance. The ideal candidate will be responsible for driving, training, and adopting tools & processes. They will have a strong ability to identify opportunities for growth and a passion for understanding, developing, improving, and streamlining sales data and processes to effectively guide teams in setting and driving sales strategies.
**What will you do?**
+ Use standard methodologies, new tools & technologies to improve sales team success (e.g. opportunities to apply AI, machine learning, digital marketing data, CRM optimization)
+ Partner strongly with Sales Operations & Sales Training teams to deliver best in class sales enablement experience for our sales teams
+ Ongoing maintenance of master sales playbook ‘The Code’
+ Work with Group IT resources understand how we can optimize sales force effectiveness through tool & process enhancements
+ Design, build & roll out dashboards to track sales force effectiveness strategies & tool utilization
+ Set up regular operation mechanisms with sales teams to drive utilization & compliance tracking of KPIs
+ Maintain commercial operations bowler to measure revenue generation & efficiencies created by the function
+ Act as a triage for sales requests & ensue that they are routed to the correct resource & followed up on within SLAs
+ Have responsibility for the North America sales team with dotted line into Lead Specialist to ensure consistency of approach globally.
**How will you get here?**
+ HS Diploma/GED required
+ Bachelor’s degree in business/IT/Analytics or other related field preferred
+ 5yrs + relevant experience
+ Field or inside sales experience is an advantage
+ In depth working knowledge of Salesforce.com
+ Excellent analytical skills supported by a strong attention to detail
+ Proficient in MS Excel & PowerPoint
+ Seasoned communicator comfortable with presenting to large groups F2F & virtually
**Knowledge, Skills, Abilities**
+ Strong commercial orientation with a passion to understand, develop, improve, and streamline sales tools to better guide sales teams in setting selling strategies.
+ Working knowledge of AI/Data Science Application in a sales environment
+ In depth practical experience of process improvement
+ Able to analyze and interpret data elements and make recommendations for change/improvement.
+ A great teammate with a bias for action and driving projects to fruition.
+ Excellent interpersonal and communication skills (both verbal and written)
+ Ability to interact professionally with a diverse group including Sales & Functional leaders at all levels as well as subject matter experts and end-users.
+ Ability to travel up to 25%
**What’s in it for you:**
The role comes with a package including, pension, private health care, annual bonus and insurance. It is also a fantastic opportunity to be part of a diverse team!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/i/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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