Learn what makes QTS a unique place to grow your career!

QTS Data Centers is seeking a Sales Operations Business Partner to work from our Duluth, GA office location. QTS is a leading provider of data center solutions across a diverse footprint with over two gigawatts of critical power capacity under customer contract in North America and Europe. Through its software-defined technology platform, QTS delivers secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities.

QTS is a Blackstone REIT Portfolio company.

At QTS, we know where IT is going. And we’d like to invite you to join us!

As a Sales Operations Business Partner, you will partner with a Sales leader to drive sales strategy execution, process improvements and sales team productivity and efficiency. You will be the strategic communicator between our Sales Leaders and the Sales Operations team.  You will listen to sales leaders to uncover areas for sales process improvement and drive efficiency gains through process and technology changes.  You will synthesize complex data from pipeline reports, sales analytics, and dashboards to provide insights to Sales team leaders so that we can make data-driven decisions.

You will bring the experience and expertise of executing on Sales Operations over the course of your career.  You have supported Sales leaders to drive their go-to-market strategies to deliver on exceptional outcomes.  You know how to use sales KPIs and analytics to drive process improvement. 

Responsibilities:

Lead Sales Ops strategy and execution for a select Sales team, including optimizing work processes, establishing/enhancing KPIs, and installing and managing sales enablement technology/automation solutions from inception to execution

Develop and execute sales strategies that align with sales team objectives and maximize sales team effectiveness

Work with technical resources to deliver support to Sales leaders and their respective teams

Develop relationships across the organization to collaborate on and drive sales process improvements

Evaluate and enhance sales processes, systems, and reporting to improve efficiency and effectiveness on deal conversion, deal cycle time, pipeline forecasting and sales rep productivity

Analyze large data sets for trends and insights, define key performance metrics, and provide actionable recommendations to drive data-driven decisions

Lead cross-functional teams and collaborate with various departments to ensure successful sales strategy implementation and process improvements

Manage Quota and Commission planning with Sales team and oversee commission plan monthly execution with accounting and people services

Drive process improvement and implement best practices on cross-functional process, such as quote to cash, renewal, lead generation, and managing reseller channel

Basic Qualifications:

Bachelor’s degree or equivalent experience

7 or more years of experience in sales operations roles

Preferred Qualifications:

Master’s degree in business administration preferred

Experience with B2B sales and international sales teams within a rapidly growing technology company

Experience with establishing and managing Salesforce training programs

2+ years leading sales operations for a business

2+ years of experience working with and driving strategy Salesforce within Sales teams

The ability to look a large, complex business processes and figure out where to start with process improvement, gain quick wins and drive results

A process mindset that orients around scaling and growth

Track record of developing new and refining existing sales process improvement

Optimistic and resourceful problem solver

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.