Overview:

We are seeking a dynamic and strategic Sr Sales Operations Manager to support teams our APAC and EMEA regions. This role is pivotal in executing operational strategies and driving excellence across the business. The successful candidate will partner closely with the sales leadership team and sales management to provide essential sales operations support, conduct regular analysis, and lead initiatives that enhance business performance.

What you'll do:

Execute the operational strategy, direction, and actions in the APAC and EMEA regions you support

Partner with the APAC and EMEA Sales Leaders (VP+) providing Sales Operations support as needed (ad hoc), as well as conduct activities and analysis as part of regular cadence.

Communicate effectively across the business operations ecosystem and sales segments to drive operational excellence on business initiatives

Translate global initiatives to the functional level and help drive alignment

Partner with sales management to drive territory planning, quota setting, business plan recommendation and execution

Lead projects for territory optimization and introduction of new sales programs.

Manage territory and quota process for headcount changes (new hires, terms, and transfers) and ensure quota coverage and governance

Drive weekly/monthly rhythm of the business through operational reviews of KPIs, leading Forecast/Pipeline meetings and coordinating updates on strategic initiatives.

Manage the forecast and reporting process for APAC and EMEA regions.

Prepare materials for and participate in quarterly business review with sales management team.

Build reports and dashboards to track key metrics and KPIs to increase performance visibility and analyze the health of the business.

Partner with sales leaders and Sales operations team on reporting and analytical requests: Quarterly management reporting, sales productivity and performance analysis, pipeline creation/coverage monitoring, quota attainment, competitive win/loss etc.

Identify critical trends and provide actionable business insights to leadership to drive go-to-market strategy

Gather, organize, and interpret data, then distil actionable insights from it to deliver back to the business to help inform, steer and course correct

 What we are looking for:

6+ years of experience at large, tech companies or related sales role.

Prior experience in sales operations, sales strategy, and analysis or equivalent function with significant exposure to sales teams is a plus

Demonstrated understanding of SaaS and Software go-to-market models, sales support roles, business metrics and growth best practices

Strong grasp of sales process and sales funnel concepts

Ability to structure complex problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level

Excellent presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org

Excellent relationship-building and communication skills – viewed as a trusted and reliable partner; treats Sales stakeholders as customers

Ability to work effectively in a fast-paced environment requiring new perspectives and creative approaches, and with multiple competing deadlines. Can adapt quickly to changes and possesses strong work ethic

Proficiency in CRM software (ideally Salesforce) and sales analytics tools.

Skilled in partnering with senior Sales leadership, prioritizing, and driving transformation

Bachelor's degree. MBA or Masters are a plus

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.