Company Description

We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere.

Join us and discover just how far you can go!

Role Introduction

To partner with Account Managers to provide proactive sales and support to achieve the targets through the intelligent use of data enabling the achievement of revenue and the associated targets for the portfolio.

Key Responsibilities

Account Management

Support the Channel Distribution strategy for the Port / TerritoryManage smaller but value-driven Agents/Corporates as per agreed targets using an insights-driven approachProvide coverage and support for the Account Manager role as and when requiredService high-value agents/Corporates as an exception as requiredManage and grow the customer base for the SME (Business Plus) programmeGrow the business by actively seeking new sales leads and customers

Sales Support and Reporting

Supply the regional business development team with market information from time to time in accordance with Cathay’s anti-trust policies and guidelines as requiredProduce ad-hoc reports, revenue statements and analysis on accounts and agents as required in a timely manner to flag any opportunities or trendsUpdate sales results for each tactical promotional fare for evaluation as requiredEnsure that monthly flown revenue report and BSP sales data is preparedAssist with Corporate Fare Request Sheets and CXagents.com at a local level if requiredAssist with GSA Administration, trade queries and backend supportAny other reasonable task as requested

General

Utilise tools such as PRISM, SFA, DDS and QlikView to run reports and conduct analysis for the Corporate and Trade Account ManagersWhere there is no local Cathay Marketing presence, proof materials to ensure language, content and context in the local marketplace is appropriateAny other reasonable task as requested

Emergency & Accident

Emergency and Accident and Crisis Response responsibilities as requiredRequirements

Academic qualifications

Diploma or certificate (ideally in a relevant Sales, Marketing or Business field) is preferred

Knowledge, skills, training and experience

A minimum of two years’ relevant experience in data analysisDemonstrable commercial acumenExperience in, or knowledge of, the airline industry is a distinct advantageProven numeracy and analytical skillsKnowledge of PRISM, MIDT, DDS and Sales Force Automation Tool is preferredExcellent communication and interpersonal skillsExcellent PC literacy in Word, Excel and PowerPointAbility to cover and progress into an Outdoor Sales roleAdaptive to and embraces constant changeBenefits
Be part of the Cathay Pacific family and join a dynamic team culture working for one of the World’s Best AirlinesMake the most of your leave and take advantage of travel industry discounts including flights, hotels, tours and car hire.Work your way with flexible hybrid work arrangementsEnjoy Health benefits with 50% company subsidised private health insurance premiumsFly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.

For more info: https://careers.cathaypacific.com/who-we-are/why-work-here

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

We would love to hear from you. Please apply with a cover letter outlining your experience and demonstrate why you're interested in this role.

Apply now

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