Atlanta, GA, US
4 days ago
Sales Operations Manager

WHO WE ARE:The Leader in food-industry-related contract sanitation and food safetyOver $1 Billion in sales with an excellent history of organic and acquisition growthOver 16,500 team members throughout North AmericaCorporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America

OUR VISION:

To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners

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\t\t\tSafety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers’ products and brands. \t\t\tIntegrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values.\t\t\t\tTeam: We respect and value our team members, embrace diversity, and invest in their development through coaching and training.\t\t\t\t\tCustomer Focus: We strive to exceed our internal and external customers’ expectations through open communication, relationships, and continuous improvement.\t\t\t\t\t\tAchievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners and the communities we serve.



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WHO YOU ARE:

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We are seeking a dynamic and results-oriented Sales Operations Manager to guide our sales team in optimizing processes, enhancing performance, and driving growth. In this role, you will oversee key sales operations, streamline workflows, and provide strategic insights to support our sales goals. If you are ready to make a significant impact and elevate our sales success, apply today, and join our team!

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WHO WE ARE:

\n\n\n\nThe Leader in food-industry-related contract sanitation and food safety\nOver $1 Billion in sales with an excellent history of organic and acquisition growth\nOver 13,000 team members throughout North America\nCorporate headquarters in Atlanta, Georgia with team members working in over 300 customer plants throughout North America\n\n\n\n

OUR VISION:

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To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners.

\n\n\n\nSafety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers’ products and brands.\nIntegrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values.\nTeam: We respect and value our team members, embrace diversity, and invest in their development through coaching and training.\nCustomer Focus: We strive to exceed our internal and external customers’ expectations through open communication, relationships, and continuous improvement.\nAchievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve.\n\n\n\n

WHAT YOU WILL DO:

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The Sales Operations Manager will optimize sales processes, ensuring a smooth execution of sales strategies, and improve overall team efficiency. This position involves overseeing sales analytics, managing CRM systems, and collaborating with cross-functional teams to drive sales performance and operational success. Job duties include:

\n\n\n\nSales Process Optimization:\nDesign, implement, and optimize sales processes and workflows to improve sales productivity and efficiency.\nEnsure sales team adherence to established processes and identify areas for improvement.\nStandardize sales methodologies and reporting structures across the organization.\nData & Sales Performance Analytics:\nTrack and analyze sales performance metrics (KPIs) and dashboards to monitor team effectiveness.\nProvide actionable insights to sales leadership based on data analysis.\nDevelop and maintain forecasting models, pipeline reports, and revenue dashboards.\nCRM & Sales Tools Management:\nOversee the administration and optimization of the Customer Relationship Management (CRM) system (e.g., Salesforce).\nManage other sales technology tools and ensure their effective use (e.g., sales enablement platforms, lead scoring tools).\nEnsure data integrity in sales systems, and regularly audit data quality.\nProposals and Contract Management:\nManage the proposal and contract flow for new business, renewals, and changes in scope or price.\nSales Forecasting & Reporting:\nOwn the sales forecasting process, collaborating with sales leadership to create accurate sales projections.\nProvide regular reporting and insights to senior leadership on sales performance, pipeline health, and revenue attainment.\nAssist in developing annual sales plans and setting quotas for sales teams.\nCompensation & Incentive Plans:\nIn collaboration with HR, design, implement, and manage sales compensation and incentive plans to motivate the sales team and align with business goals.\nEnsure accurate and timely calculation of commissions, bonuses, and other incentive payouts.\nRegularly review compensation plans to ensure competitiveness and alignment with market trends.\nCross-Functional Collaboration:\nWork closely with the finance, marketing, and customer success teams to align sales processes with broader company goals.\nCollaborate with marketing on lead generation, qualification, and nurturing strategies.\nAct as a point of contact between sales and finance to ensure smooth handoffs and accurate revenue recognition.\nSales Training & Onboarding:\nDevelop and implement sales training programs and materials to enhance the effectiveness of the sales team.\nManage the onboarding process for new sales hires, ensuring they have the resources and knowledge needed to succeed.\nFacilitate regular training sessions on sales processes, tools, and best practices.\nQuota Setting & Territory Management:\nAssist in setting sales quotas and territory assignments based on market potential and sales team capacity.\nReview territory performance and adjust territory definitions as necessary to maximize revenue.\nSupport the sales team with data and insights to drive territory growth.\nChange Management & Sales Strategy:\nDrive adoption of new sales strategies, tools, and processes within the sales organization.\nOversee change management efforts to ensure smooth transitions and minimize disruption to sales operations.\nProvide strategic guidance to sales leadership on process improvements, system enhancements, and performance optimization.\nOther job duties as assigned.\n\n\nYOUR MUST HAVES:\n\n\nMust be 18 years of age or older.\nBachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.\n3 or more years of experience in sales operations or a related role, preferably in a fast-paced environment.\nProficiency in CRM systems (e.g., Salesforce) and data analysis tools.\nAdvanced in Excel, PowerPoint, and Power BI.\nStrong analytical skills with the ability to interpret data and make strategic recommendations.\nExcellent communication and interpersonal skills, with the ability to work effectively across teams.\nStrong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.\nProven ability to drive process improvements and implement change.\n\n\n\n

OUR ENVIRONMENT:

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This is a hybrid role, partially based at the Corporate Headquarters, combining time in a traditional office setting with remote work from your professional home office. You will be expected to work on-site at minimum three days a week. The position requires sitting for extended periods of time while working on a computer.

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WHAT WE OFFER:

\n\n\nMedical, Dental, & Vision Insurance\nBasic Life Insurance\n401k Retirement Plan\nPaid Holidays (varies by location)\nPaid Vacation\nEmployee Assistance Program\nTraining & Development Opportunities\n\n

Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

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YOUR NEXT STEPS:

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APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

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