Sales Operations Manager **Medical Associates** 1 Positions ID: oWsuvfw7 Posted On 02/25/2025 **Job Overview** **Description** Medical Associates Health Plans is hiring a **Sales Operations Manager** to join our Sales Team! This position will be responsible for managing the sales and account management operations, tools and technology, and other related activities to support our growth and retention goals. **Where You Will Be Working:** Medical Associates Clinic and Health Plans is a multi-specialty group practice combined with a growing health insurance company. Our 1,100 healthcare and health insurance professionals lead the way in providing quality healthcare and top-notch insurance products in Northeast Iowa, Southwest Wisconsin, and Northwest Illinois. This position is onsite and located at the Medical Associates Health Plans in Dubuque, Iowa. **Benefits Package Includes:** · Single or Family Health Insurance with discounted premium rates for wellness program participation. · 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing · Flexible Paid Time Off Program (24 days off/year) · Medical and Dependent Care Flex Spending Accounts · Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc. **Major Duties and Responsibilities:** · Sales and Account Management - Design, implement, and execute sales tools, processes, and functions that support the team to meet sales and retention goals. Participate in the development of sales and retention goals, review data to determine ideal geographies for sales and target customers and support the team in product development to ensure MAHP’s health plan offerings are market competitive/leading. Create standard sales reporting, develop an annual calendar for sales activities, manage off-site conferences, meetings, and other sales support activities. Administer the broker appointments and contracts as well as renewals within the Broker database. · Tools and Technology – Lead for sales and account management tools and technology including serving as the Salesforce Administrator. Manage the contracts and relationships with the vendors used to support sales and account management. · Manage hiring selection, training, development, performance evaluations, and performance issues for direct reports. Provides oversight of the day-to-day activities and ensures appropriate levels of staffing. Implement changes to effect continual improvement in services provided and ensure a high level of quality is consistent with organizational standards. · Collaborate across MAHP to ensure seamless operations within the sales and account management teams. Including partnering with marketing and others to develop necessary sales materials, determine annual sales material budget, participate in product and benefit meetings, develop and maintain member related materials, and any other sales material needed. · Other duties as assigned. **Knowledge and Skills:** Experience Five + years of similar or related experience, including experience with Salesforce and understanding of the process and cycle of health plan sales. Education Equivalent to a college degree. Interpersonal Skills The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job. Other Skills Must be comfortable advancing use of tools and technology as well as using data to make decisions. Having a broad understanding of the health care system and the levers used in selling and retaining health plan customers. **Physical Aspects:** Reaching - Extending hand(s) and arm(s) in any direction. Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts. Vision - 20 / 40 or better in the best eye with or without correction. Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Environmental Conditions: None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status. Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) . Primary Contact 9878 Careers at Medical Associates , 563-584-4225 Phone Phone Phone Fax careers@mahealthcare.com Email True False True **Job Details** Categories Health Care Management/Executive Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1148 Job REQ # oWsuvfw7 \# Positions 1 Start Date 20250225 End Date 20250310 Featured Job TH Ad TH Comments **Similar Jobs** Revenue Cycle Manager Hillcrest Family Services Account Manager Cottingham & Butler/ SISCO Account Manager Cottingham & Butler/ SISCO Benefits Sales Manager Cottingham & Butler/ SISCO Brokerage Experienced Sales Executive Cottingham & Butler/ SISCO Entry Level Sales Executive Cottingham & Butler/ SISCO Program Manager- Adolescent Residential Hillcrest Family Services Program Manager- Community Support Services Hillcrest Family Services Rehabilitation Manager UnityPoint Health Finley Hospital Clinic Operations Lead I-Cardiac Cath Lab UnityPoint Health Finley Hospital **Share this Job** Medical Associates **About the Company** **_Our mission is to provide superior healthcare and an excellent patient experience._** Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association. In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years. Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 4155 Pennsylvania Ave in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.