Dubai Media City, Dubai, United Arab Emirates
11 hours ago
Sales Operations Specialist, Mobile Experience

Position Summary

We are seeking a talented Sales Operations Specialist who will support in the background to accomplish overall Sales Team’s goals and objectives. The role would require working closely with each IR and OR Key Account Manager to provide the necessary support in fulfilment of business growth and success, in line with Samsung’s strategy to expand in IR and OR within UAE and GCC.

Role and Responsibilities

1)  Track and analyse IR and OR team’s sales achievement vs. target/forecast (weekly/monthly/quarterly)Sell-in sales per account versus Management and Stretch PlanWorking closely with Supply Chain Management Team, checking releasesActual progress vs. Financial Plan(AP1) vs. Sales target (by account)

2)  Sales Data Management: Maintaining Purchase MasterIMEI validationTrack run-rate and B2C channel salesSell-thru and Sell-out data collection for MCS upload

3)  Manage Sell-out Monthly Programs and Sales Deduction BudgetSales Deduction PlanningIR and OR GCC channel promotion tracker managementInitiate sell-out IMEI verification for promo tracking and budget managementWorking closely with Product Management Team and IR and OR Sales Team regarding price support and promote sell-out target and activities[NERP] Deal sheet approval management (create/reconcile/adjust)

4)  Claim ManagementSupport MCS verification processReconcile IMEI verification against each partner’s deal sheetPending claims monitoringWorking closely with each IR and OR GCC partner, claim management team and finance while abiding to SGE SD Process

Skills and Qualifications

What You’ll Need

Minimum 2-4 years’ experience in Sales AdministrationAbility to perform, willing to learn and multitaskPro-activeStrong team player, experienced working with different stakeholdersAdaptable, attentive, quick-learnerDemonstrated ability to work under pressureSelf-starter being able to work under minimum supervisionExperience in Product Management/Sales Operations/Admin/Support is an advantageProficiency in Microsoft Excel, PowerPoint and Word is a mustFluent in EnglishAbility to read, analyse, and interpret sales data/financial reportsAbility to coordinate within respective internal teams to derive with the best solutionAbility to smartly respond to common inquiries or complaints from customers, distributors.

Why You’ll Love Working with Us

Competitive salary and performance based incentive plan for all levelsFlexible working hours scheduleVisa, Top-Tier medical insurance plan and life insurance22 days of paid annual leave plus public holidaysAn additional day off for your birthday!Yearly air ticket allowance & monthly parking allowance (if applicable)Free Employee Social Clubs (Paddle, Korean & Arabic Language Clubs)Access to discounts on a wide range of Samsung productsOn-site Cafeteria with free coffee and fruits1 Volunteering Day per yearEmployee Referral Program- we want great talents like you!

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