Sales Operations Specialist **Platinum Supplemental Insurance** 1 Positions ID: 53904 Posted On 10/07/2024 **Job Overview** **Sales Operations Specialist** Platinum is a leader in the supplemental health insurance market, with a dynamic team of sales representatives serving 17 states throughout America’s heartland. As a **sales operations specialist** in Platinum’s Dubuque home office, you will serve an important and well-recognized role supporting functions that enhance sales force productivity. This position provides a high level of customer service to key sales managers in the field and requires a high degree of detail and problem-solving. If you like communicating with others, improving efficiency and learning the internal operations of an effective organization! **What You’ll Do:** + Offer exceptional day-to-day customer service to our sales leadership, sales representatives, and other departments within the organization + With training, provide expert knowledge on various aspects of Platinum’s outside sales system, including team assignments, training, processes, and compensation + Facilitate smooth business transactions between our outside sales representatives and the home office + Oversee and report compensation, including bonuses and other incentives, for Platinum’s outside sales representatives + Manage key development projects related to the enhancement of sales tools, sales reports, and process flow + Manage the successful implementation of new sales programs + Consult with key sales managers to identify opportunities for sales process improvement + Perform other duties as assigned **What You Need:** + At least a high school degree; associate’s or bachelor’s degree in business administration or similar field preferred + Demonstrated skills in customer service, project management and data management + Excellent written and verbal communication skills + A positive solutions-focused attitude and demonstrated initiative and innovation + Ability to maintain a high level of confidentiality regarding personal information + Skilled in Microsoft Office programs (Word, Excel, etc.) **Benefits—Why People Like Working Here:** + Our offices close at 12 p.m. on Fridays, so your typical workweek looks like Monday–Thursday 8 a.m.–5 p.m. and Friday 8 a.m.–12 p.m. It is a great way to start the weekend + Casual dress. We keep it professional, but we get more done in jeans than suits + Friendly, modern office environment with walk-out access to some of Dubuque’s most vibrant lunch options + A daily culture that supports learning, innovation, and ingenuity. This is where your career grows + On-site fitness facility + Excellent compensation and benefits package, including health, dental and vision insurance + Paid vacation and holidays **Equal Opportunity Employer:** Platinum Supplemental Insurance is committed to providing equal employment opportunities (EOE) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status. Primary Contact 1661976002239 Angie Gravel HR Manager, HR 563-557-2504 Phone Phone Phone Fax agravel@pltnm.com Email True True True **Job Details** Categories Accounting/Auditing Clerical/Office Administration Customer Service Insurance Location Dubuque, IA Shift First Shift Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Retirement Plan PTO (Paid Time Off) Paid Holidays **Qualifications** Education High School/GED Company ID 19489 Job REQ # \# Positions 1 Start Date 20241007 End Date 20241010 Featured Job TH Ad TH Comments **Similar Jobs** OR Inventory Specialist - Materials Management - F MercyOne SALES PROFESSIONAL (Construction Industry) - Direc Sedona Staffing Services CUSTOMER SERVICE- SALES ASSISTANT Sedona Staffing Services Talent Acquisition Specialist Sedona Staffing Services Human Resource Operations Consultant - Onsite Dubu MercyOne Contract Specialist & Equipment Coordinator Hirschbach Motor Lines, Inc. Switchboard - Business Support Specialist - PT | N MercyOne Billing/Payroll Specialist Foodliner, Inc. Data Reporting Specialist DuTrac Community Credit Union Business Operations Coordinator Revolution Lightboards **Share this Job** Platinum Supplemental Insurance **About the Company** The best company to work with and work for. At Platinum Supplemental Insurance, we want the best. That means offering the best supplemental health insurance products and services to our customers. The best opportunities for financial and career growth for our sales representatives. And the best place to work for our home office employees. Together we're a team, bringing our best talents, so we can be the best at what we do.