Sales Operations Specialist (m/f/d)

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.  

As a Sales Operations Specialist your role is part of a dedicated EMEA sales operations team who work to deliver and improve commercial operations,  services & support to our customers and the commercial teams.

Thus enabling a better customer experience, more effective sales process and faster profitable growth within the business.

In this role, you will deliver, continuously improve and standardise effective support to sales and customers that delivers exceptional customer experiences.

Sales Growth activity

General:

Managing customers questions / requests / enquiries

Ad Hoc customer project support

Tailoring customer presentations

Exhibition and event support and logistics

Coordination of datasheets and literature requests to sales

End User:

Tender submission support - non-commercial   elements

Customer contract co-ordination / calendar / storage

Support customer resolutions

Distributors:

Supply and input (customer portals) mass product information requests for customer catalogues and web sites

Support Distributor event management

Support contract management

Support commercial operations

Coordinate and issue customer and internal commercial communications (operations e.g. T&C, legal, pricing)

Provide commercial meeting support

Provide co-ordination support for commercial programmes

Provide support on translation of commercial materials

Support master data changes for Customers

Purchase order support for sales

Support Ad hoc administration requests from sales

About Us 

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.  

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. 

Led by Purpose. Driven by You. 

About You 

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. 

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.  

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:  

Excellent written and oral communication skills in both English (B2) and German (C1) are essential.

Sales or marketing experience is preferred, but not required.

IT literacy, including thorough knowledge of all MS Office tools (Excel, PowerPoint), is essential. Experience with Salesforce is nice to have.

Strong customer relationship management skills and a proactive/can-do attitude are required.

Team player with strong collaboration and interpersonal skills

The ideal candidate should have strong administration and analytical skills, attention to detail, and excellent time management skills.

Total Benefits 

Kimberly-Clark cares for their people and finds it important to look after their well-being fostering a good work-life balance including a healthy lifestyle.

If you join us, we will offer you:

hybrid working model

an open and global work environment

EMEA Bonus Plan

Group Accident and Medical Insurance

Sickness benefit

SharePlus Program – Company shares

Access to the Employee Assistance Program

Purchase of KC products with discount

Lease a bicycle

30 days of annual leave

Canteen 

To Be Considered 

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.  

In the meantime, please check out the careers website.  

And finally, the fine print…. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role. 

#LI-Hybrid 

Primary LocationKoblenz Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time