The Sales Representative is responsible for growing Lou Malnati’s catering sales. This will be accomplished through the use of internal reporting, prospecting, collaborating with operations, marketing and our support team as well as driving the growth of Lou Malnati’s catering using all methods of sales, developing a strong brand awareness for catering in the community and business markets we serve, and supporting customer service complaints to win back a guest when needed. The role requires a strategic approach to grow sales with accountability to Sales Manager. 

RESPONSIBILITIES 

Prospect and qualify new sales leads 

Research and recommend prospects for new business opportunities 

Schedule meetings and presentations with prospects 

Create, plan, and deliver presentations on company products 

Track all sales activities in company CRM system and keep current by updating account information regularly 

Communicate customer and prospect product pain points to appropriate departments 

Maintain a well-developed pipeline of prospects 

Build and maintain professional networks 

Develop strong, ongoing relationships with prospects and current customers 

Meet and/or exceed prospect and meeting quotas and sales goals 

Coordinate with other team members and departments (marketing, finance, operations and CX) to optimize the sales effort 

Stay current with trends and competitors to identify improvements or recommend new products 

Sell, plan, coordinate, execute and attend catering functions and events as needed. This may require evening and/or weekend work 

REQUIRED SKILLS AND ABILITIES 

Proven ability to meet and exceed sales quotas 

Proven track record of successfully managing customer relationships 

Excellent interpersonal skills 

Highly self-motivated 

Time management and organizational skills 

Strong verbal and written communication skills 

Ability to represent Lou Malnati’s in a professional and sanitary way 

Understanding of food safety practices 

Proficient in Microsoft Office 

Working knowledge of CRM systems 

EDUCATION AND EXPERIENCE 

Bachelor's degree in Business, Marketing, Communications, or related field 

2-4 years of sales experience