Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all of our customers. Why We are Different: At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members. What You will Get: A unique, inclusive and supportive company culture. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more! Fair and competitive compensation. Career development and mentoring and opportunities to grow. Holiday, personal and vacation days. Summary/Objective Responsible to drive sales on all commodity items within their division, ensure that all day-to- day customer needs are met, ensure that LCI meets or exceeds all customer expectations, effectively communicate between customers, LCI ops and sales leads all needs, frustrations, and expectations of the customers, and identify and thwart all threats to existing business. Essential Functions Adhere to LCI’s core values and mission statement. Managing all day-to-day customer account responsibilities and ensure that customers are satisfied with all products and services supplied by LCI on existing business. Be the eyes and ears of the company to identify, report, and help combat competitive threats created by competitive pressure, quality issues, backorders and the like. Identify and take action to eliminate all negative perceptions of customers related to LCI and its products, reputation, and operations. Responsible to keep clear lines of communication with the director, BDM and OPS of all business opportunities, threats, or risks. Manage and foster all relationships with operations and purchasing, both internal and external. Relationships and the ability to continually develop and improve them is critical to success. Provide run rates of customers and forecasts of run rates one month in advance (minimum). Adhere to all of the processes and procedures instituted by LCI and identify areas of improvement for these procedures where necessary. Identify situations where processes and procedures will create undue customer frustrations and work with ops and the director to alleviate said frustrations. Facilitate all quoting activity and coordinating prototypes as required by the BDM sales activity. Have a strong working knowledge of all the features and benefits and technical specifications of all products within their division. Be the sales lead on all products assigned to them by the director or BDM. Accountable to upkeep all reports, spreadsheets, and other items as assigned by the director. Includes, but not limited to, required Salesforce data, sales trackers, rate sheets, quote tracker, heat maps, etc. Work with service, engineering, and the sales engineers to ensure all customer operational needs are met on both existing product and prototypes. Ability to teach and lead others toward improvement. Ability to identify improvement opportunities and provide guidance and leadership to facilitate successful resolution to issues. Competencies Team player. Excellent verbal and written communication skills. Read and process written communication including, but not limited to measurements, directions, instructions, etc. Ability to interpret manuals and technical drawings. Goal and deadline oriented. Able to work with minimum supervision. Problem-solving skills. Exhibit tact and diplomacy and maintain professional relationships with supervisors, fellow employees, customers, etc. Develop and foster meaningful relationships both internally and externally. Resilient, must be able to work under physically and mentally stressful situations. Nimble with the ability to pivot to accommodate changes throughout the day. Must be reliable and prompt. Supervisory Responsibility This role does not have any supervisory responsibility upon hiring. Travel Travel will be minimal and would be primarily local during the business day. Annual local travel can exceed 30,000 miles per year. Required Education and Experience High School Diploma Preferred Education and Experience College Degree (Associates or Bachelors) Manufacturing or sales experience Demonstrated relationship building with key internal and customer purchasing and operations’ teams. What’ll Make You Special Manufacturing industry experience is preferred. Physical Demands The characteristics described below are representative of those encountered while performing essential functions of this position. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, and stooping. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Clerical- Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Answer telephones, direct calls and take messages. Communicates with management, Team Members, and other individuals to answer questions, disseminate, or explain information and take instructions. Maintain electronic and hard copy filing system. Prepare and modify documents including correspondence, reports, drafts, memos, and emails. Position Type/Expected Hours of Work This is a full-time position, and the expected work hours are 40 hours per week, Monday through Friday; weekend and overnight work is also necessary. Work Authorization/Security Clearance Must be legally authorized to work in the United States. Pay Group : AAP/EEO Statement Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert. Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment. Know Your Rights