Sales Representative V, Commercial-National
Kaiser Permanente
Description: Job Summary:
In addition to the responsibilities listed above, this position is also responsible for driving the application of advanced strategies for selling new prospects and driving new membership that maximizes commercial opportunities for global/national employers; using highly advanced knowledge to develop and execute a plan for moving opportunities through the sales lifecycle via the collection, strategic use, and dissemination of information, appropriate investment recommendation, and consultation on complex commercial contract terms and offering conditions between KP and the employer; leading strategy alignment efforts to advance health-related programs, third-party vendor integration, and align employer and KP interests to drive new sales, the reposition and retention of existing business for high-value, revenue generating, high visibility, global and national accounts; driving work across all markets, spear-heading the use of organizational resources including medical group, legal team, compliance, administration, regulatory services, product development, underwriting, actuarial, and benefits; using advanced techniques to develop innovative prospect/lead/customer-first solutions, tools and processes by leveraging systems across markets simultaneously to accommodate employer needs; and interacting with leaders enterprise-wide to influence decision making in support of the sale.
Essential Responsibilities:
Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
Ensures a high level of customer service is provided by: driving solutions selected based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission across functions; exhibiting advanced knowledge in one or more specialty areas about various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and resolving complex lead/prospect/customer questions or issues in a timely manner and proactively seeking out areas of improvement.
Generates prospective sales by: driving the application of long-term strategy for open enrollment events, including content development and assessing event success; utilizing complex strategies to build relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting advanced knowledge in one or more specialty areas on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; driving progress on all incoming and long-term business opportunities across functions; developing and driving advanced strategies to work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment; and applying and developing strategies to find prospects by using and identifying new applicable and relevant resources, such as the sales database, reports, media, and industry intelligence, and providing updates to leadership.
Contributes to strategic development by: developing and refining long-term strategy to meet annual sales targets, goals, and initiatives; utilizing sales status reports to drive long-term sales activity, follow-up, closings, and target achievement across functions; utilizing advanced knowledge in one or more specialty areas of the health care marketplace to articulate sales strategies internally, drive external sales, and make long-term strategic decisions; using advanced techniques to analyze and apply competitor, customer, and industry trends related to sales strategy; using sales performance data to maximize performance and develop insights and complex sales strategies to accomplish sales plans; and facilitating collaboration with leadership on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to drive internal negotiations and sales strategy. Minimum Qualifications:
Minimum three (3) years of experience in a leadership role with or without direct reports.
Bachelors degree from an accredited college or university AND minimum seven (7) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field OR minimum ten (10) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field.
Health Insurance License (Maryland) within 3 months of hire Health Insurance License (Oregon) within 3 months of hire Accident and Health Insurance License (California) within 3 months of hire Disability Insurance License (Washington) within 3 months of hire Accident and Sickness Insurance License (Georgia) within 3 months of hire Accident and Health Insurance License (Colorado) within 3 months of hire Health Insurance License (Virginia) within 3 months of hire Accident, Health or Sickness Insurance License (District of Columbia) within 3 months of hire Accident and Health or Sickness Insurance License (Hawaii) within 3 months of hire Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): National/Multi-State Sales and Account Management; Business Acumen; Negotiation; Compliance Management; Creativity; Innovative Mindset; Applied Data Analysis; Trend Analysis; Advising and Managing Partners; Interpersonal Skills; Relationship Building; Coordination; Key Performance Indicators; Persuasion; Sales Management; Sales Opportunity Orchestration; Sales Performance Data; Sales/Partnership Strategy and Techniques; Accountability; Adaptability; Autonomy; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Presentation Skills; Trusted Advisor; Insurance Preferred Qualifications:Four (4) years of experience working in a matrixed organization.Five (5) years of experience in national sales.
In addition to the responsibilities listed above, this position is also responsible for driving the application of advanced strategies for selling new prospects and driving new membership that maximizes commercial opportunities for global/national employers; using highly advanced knowledge to develop and execute a plan for moving opportunities through the sales lifecycle via the collection, strategic use, and dissemination of information, appropriate investment recommendation, and consultation on complex commercial contract terms and offering conditions between KP and the employer; leading strategy alignment efforts to advance health-related programs, third-party vendor integration, and align employer and KP interests to drive new sales, the reposition and retention of existing business for high-value, revenue generating, high visibility, global and national accounts; driving work across all markets, spear-heading the use of organizational resources including medical group, legal team, compliance, administration, regulatory services, product development, underwriting, actuarial, and benefits; using advanced techniques to develop innovative prospect/lead/customer-first solutions, tools and processes by leveraging systems across markets simultaneously to accommodate employer needs; and interacting with leaders enterprise-wide to influence decision making in support of the sale.
Essential Responsibilities:
Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
Ensures a high level of customer service is provided by: driving solutions selected based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission across functions; exhibiting advanced knowledge in one or more specialty areas about various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and resolving complex lead/prospect/customer questions or issues in a timely manner and proactively seeking out areas of improvement.
Generates prospective sales by: driving the application of long-term strategy for open enrollment events, including content development and assessing event success; utilizing complex strategies to build relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting advanced knowledge in one or more specialty areas on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; driving progress on all incoming and long-term business opportunities across functions; developing and driving advanced strategies to work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment; and applying and developing strategies to find prospects by using and identifying new applicable and relevant resources, such as the sales database, reports, media, and industry intelligence, and providing updates to leadership.
Contributes to strategic development by: developing and refining long-term strategy to meet annual sales targets, goals, and initiatives; utilizing sales status reports to drive long-term sales activity, follow-up, closings, and target achievement across functions; utilizing advanced knowledge in one or more specialty areas of the health care marketplace to articulate sales strategies internally, drive external sales, and make long-term strategic decisions; using advanced techniques to analyze and apply competitor, customer, and industry trends related to sales strategy; using sales performance data to maximize performance and develop insights and complex sales strategies to accomplish sales plans; and facilitating collaboration with leadership on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to drive internal negotiations and sales strategy. Minimum Qualifications:
Minimum three (3) years of experience in a leadership role with or without direct reports.
Bachelors degree from an accredited college or university AND minimum seven (7) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field OR minimum ten (10) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field.
Health Insurance License (Maryland) within 3 months of hire Health Insurance License (Oregon) within 3 months of hire Accident and Health Insurance License (California) within 3 months of hire Disability Insurance License (Washington) within 3 months of hire Accident and Sickness Insurance License (Georgia) within 3 months of hire Accident and Health Insurance License (Colorado) within 3 months of hire Health Insurance License (Virginia) within 3 months of hire Accident, Health or Sickness Insurance License (District of Columbia) within 3 months of hire Accident and Health or Sickness Insurance License (Hawaii) within 3 months of hire Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): National/Multi-State Sales and Account Management; Business Acumen; Negotiation; Compliance Management; Creativity; Innovative Mindset; Applied Data Analysis; Trend Analysis; Advising and Managing Partners; Interpersonal Skills; Relationship Building; Coordination; Key Performance Indicators; Persuasion; Sales Management; Sales Opportunity Orchestration; Sales Performance Data; Sales/Partnership Strategy and Techniques; Accountability; Adaptability; Autonomy; Embracing Challenges; Goal Setting; Organizational Skills; Microsoft Office; Presentation Skills; Trusted Advisor; Insurance Preferred Qualifications:Four (4) years of experience working in a matrixed organization.Five (5) years of experience in national sales.
Confirm your E-mail: Send Email
All Jobs from Kaiser Permanente