Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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MAIN JOB OBJECTIVE

To achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

SALES GENERATION

Meet personal and store sales goalsContinue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize salesUtilize elevated levels of sales and service to maximize sales performanceDemonstrate an in-depth knowledge of the merchandiseAfter closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfactionEnsure all sales related policies and procedures are maintainedMaintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

Support and encourage staff to provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksResolve all client problems and complaints quickly and effectively, ensuring client satisfactionAssist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

OPERATIONS

Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory managementAssist in the training of sales staff in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsAssist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperworkParticipate in inventories

VISUAL MERCHANDISING

Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all timesAssist in the implementation and maintenance of all merchandising/ visual directivesEnsure deliveries are properly processed in a timely mannerIdentify product concerns in a timely mannerCommunicate inventory needs to support the business goal

PEOPLE DEVELOPMENT

Ensure image and grooming standards are professional and reflective of the brand image, at all timesAdhere to work schedule, inclusive of time and attendanceSupport and assist in follow-up for all training programs and seminars

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range: 

$20.00 - $24.00