Job Description MUST HAVES:  Support center experience o (Helpdesk, call center, customer service, etc.) specific to high caliber clients/users (meticulous tasks over volume)  CRM system support experience  Strong verbal and written communication LOCATION: Boca Raton, FL 33431 OR Crum Lynne ,PA 19022 ONSITE ROLE 2X A WEEK! pay rate: $18-$20/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Salesforce (or any similar platform) Our client is looking to onboard three new support agents to either their Boca, or Crum Lynne locations. The team has multiple products they sell to high revenue clients, and the main responsibilities for this role will include triaging tickets for both internal and external users and following the entire process to solution for the end user. This job requires a high level of professionalism when communicating with the end users and following a meticulous documentation protocol. The goal is for these positions is to convert permanent after the 6-month mark, so living near the desired locations is a must, and the ideal candidate must commit to coming onsite at least two times a week. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.