Description We are seeking a proactive and detail-oriented Sales Support Specialist for a client in the manufacturing industry. The Sales Support Specialist will play a critical role in driving sales efficiency and customer satisfaction by supporting the sales team with administrative, operational, and customer service duties. The ideal candidate has excellent communication skills, thrives in a fast-paced environment, and is adept at multitasking. Key Responsibilities: + Sales Coordination: + Assist the sales team in preparing quotes, processing orders, and managing customer accounts while adhering to company policies and timelines. + Customer Relationship Management: + Respond to customer inquiries via phone and email promptly, providing information about products, pricing, and delivery schedules. Manage and update customer profiles in CRM systems. + Order Fulfillment: + Collaborate with production, warehousing, and logistics departments to ensure seamless order processing, inventory management, and timely product deliveries. + Administrative Support: + Maintain and organize sales documents, including contracts, sales reports, invoices, and order tracking logs. Generate and distribute regular sales performance reports to management. + Data Management: + Update and maintain sales databases to ensure accurate records of transactions, client interactions, and inventory levels. + Support for Sales Initiatives: + Coordinate sales-related activities such as product launches, promotional campaigns, and client events. + Problem Solving: + Address and resolve sales-related issues, such as billing errors, order discrepancies, or customer complaints, escalating matters to the appropriate departments as necessary. Requirements: + 2+ years of administrative or sales support experience, preferably in the manufacturing or industrial sector. + Familiarity with CRM tools and order management systems is a plus. + Technical Skills: + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data entry experience is required. + Knowledge of ERP systems used in manufacturing operations is highly desirable. + Soft Skills: + Strong organizational skills with attention to detail. + Ability to manage multiple tasks and prioritize responsibilities effectively. + Excellent written and verbal communication skills. + Problem-solving mindset with a customer-centric approach. Requirements CRM, Answering Inbound Calls, Customer Quotes, Customer Service, Order Entry, Microsoft Excel TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .