KSHB, the E.W. Scripps-owned NBC station in Kansas City, Missouri is hiring a Sales Support Assistant. The Sales Support Assistant is responsible for supporting the sales department in day-to-day activities.
WHAT YOU'LL DO:
Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as neededExecute corrections to existing orders as provided by, sales, accounting or customer feedback.Communicate late orders to sales leadership, design and layout staff.Identify and correct any billing errors or issues prior to end of month.May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non ad department communication.May facilitate & process sales presentations.Generate sales reports and ad schedules.Attend sales training and planning meetings.Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.Contacts clients as needed regarding, ad materials, pricing, billing.Provide exemplary customer assistance.Adheres to company policy and assigned standards of performance.Other duties as assigned.
WHAT YOU'LL NEED:
WHAT YOU'LL BRING:
Strong Customer Service skills.The ability to read, analyze, and interpret sales demographics information and creative layouts.Must have the ability to generate reports, business correspondence, and presentations.Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers.Must have the ability to calculate figures related to the advertising rate packages.Proficient use of Microsoft Office (Excel, Word, Outlook. )Must have the ability to learn new software programs such as ad order entry and customer relations management software.Must have good organizational skills and the ability to meet deadlines.#LI-SM2
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ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”
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