Milan, ITA
2 days ago
Sales Support Coordinator, Senior Associate
Sales Support professional to join our Southern European sales team. This role will support client engagement and business development activities across Italy, France, and Spain. The primary focus will be on the Intermediary Wholesale segment in Italy. We are seeking a motivated and detail-oriented Sales Support professional to join our Southern European sales team. This role involves working closely with Head of Italy and Southern Europe, the Sales Executives, and Marketing teams to support client engagement and business development activities across Italy, France, and Spain. The primary focus will be on the Intermediary Wholesale segment in Italy. Key Responsibilities Client engagement support: + Schedule, prepare and participate in client meetings alongside Sales Executives and the Sales Manager as required. + Collaborate with the sales team to collect and organize materials for client meeting and follow-up. Inquiry management: + Address routine or low-complexity inquiries from clients in Italy, France, and Spain, with a particular focus on the Intermediary Wholesale segment in Italy, in a timely and efficient manner. Documentation and reporting: + Assists in preparing and submitting DDQs, RFIs, RFPs, ensuring accuracy and timeliness by working with internal teams. + Prepare fund mapping analysis and performance documents for prospects using Morningstar and other databases. Sales and Marketing collaboration: + Create sales presentations for client meeting, ensuring high-quality and consistent material in collaboration with Sales Executives, Sales Manager, products/capital market and marketing teams. + Work with the Marketing team to support the Sales Manager and Sales Executives during conferences and events, also gathering metrics for data analysis. Data management: + Assist the Southern Europe sales team in managing and auditing client and prospect databases. Strategic contribution: + Analyse performance data and market trends to contribute to the Southern Europe business strategy. + Provide market research and prepare business updates and presentations for senior management, in support to the Head of Italy and Southern Europe. Administrative and general support: + Provide support to sales executives with administrative tasks. + Participate in special projects and perform additional duties as assigned. Your profile + An undergraduate degree is required; a master's degree is preferred. + Minimum of two years of experience in financial services or management consulting, with some knowledge of ETFs. + Understanding of the asset management industry, including relevant products and services, is preferred. + Strong client focus with the ability to build solid relationships internally and externally. + A self-motivated team player with a collaborative mindset. + Strong analytical skills. + Problem-solving skills: ability to address challenges proactively and independently. + Time management: ability to handle multiple tasks and deadlines in a fast-paced environment. + Proficient in Microsoft Word, PowerPoint and Excel; advanced skills such as python and macros in Excel are a plus. + Familiarity with Bloomberg and Morningstar platforms is preferred. + Language requirements: fluent in English and Italian. Knowledge of French or Spanish is preferred. Special Factors Vanguard is not offering visa sponsorship for this position. How We Work Vanguard has implemented a hybrid working model for most of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. Most teams work Tuesday-Thursday in the office, but for some jobs we need our crew to be in Monday-Friday. We will discuss the working pattern for your role during the interview process. About Vanguard Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They track the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!”. We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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