Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

At Volvo Maroc, you will contribute to the transformation of our company, the transport industry and society at large.

We are seeking a Services Support Coordinator under the direct guidance of our Services Offer & Uptime Manager. This internship is designed as an end-of-studies project, lasting six months, where you will gain hands-on experience in a dynamic environment while contributing to meaningful projects.

 

Key Responsibilities:

Service Planning: Organization and planning of services. Customer contact: Inform customers about services and make workshop reservations (Vosp/campaign alerts). Management of service contracts (portfolio and administration). Handling of customer complaints. Quality assurance: Ensure the quality of service plans for all Volvo vehicles in coordination with workshops. Volvo GPS portfolio management Customer support: Support customers with Volvo service contracts and GPS.

Qualifications:

BAC+2 with technical knowledge, preferably in mechanical education or Supply Chain Ability to handle customer inquiries and support the sales team in providing excellent service. Ability to communicate effectively in both French and Arabic. Good command of English is a big plus. Ability to manage multiple tasks, prioritize effectively, and ensure deadlines are met. Attention Details, accuracy in data entry, order management, and sales reporting. Who are you? A paid internship Hands-on experience in an innovative sales support department called UPTIME within the trucking industry. Mentorship from the Uptime Manager and other experienced professionals. Opportunity to contribute to real projects that impact the business. A collaborative and supportive work environment. Ready for the next move?

•    Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! 

Volvo Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.