Niepolomice, PL, Poland
7 days ago
SALES SUPPORT ENGINEER
Reporting to a functional manager, performs routine engineering analysis using standard tools, techniques and procedures to evaluate customer requirements and recommend applicable products. Plays a pivotal role enhancing customer satisfaction offering remote technical support, and commissioning as well as instrumental help growing the business by contributing to scalable sales tools such as Webinars, video tutorials, trainings.WHAT WILL YOU DO:•Assists sales managers and customers with technical proposals of existing products•Assists customers with technical product issues (remote e-mail/telephone support)•Provides feedback and coordinates with Product Manager to develop and communicate Product Roadmaps:  Collects and maintains regional market intelligence through customer visits, market research and industry events; and identify product improvements to address customer needs•Provides product technical training to sales managers, channel partners and customers.•Creates scalable sales tools to gain efficiency supporting/reaching customers in a fragmented market•Participates in the development of product launch plan in support of specific product go to market strategies•Develops training material for new products•Identifies and determines appropriate response to qualified leads from prospective customers•Attends tradeshows, conferences and seminars•Participates in competitive market/product analysisWHAT WILL YOU NEED:•Bachelor degree, preferably in engineering•Engineering or equivalent work experience• General understanding of energy control technologies•Advanced English skills – spoken & written•Good interpersonal and communication skills•Solid computer skills (Word, Excel, Power Point, etc.)•Basic presentation skills•Goal-oriented and self-motivatedWHAT DO WE OFFER:•Salary Range from 13 000 to 19 500PLN gross - depending on experience•Private health insurance, life and accident insurance, MyBenefit/Multikafeteria package•Participate in the company performance bonus program•Semi-flexible working time, hybrid work model•Employee Social Fund•Meal vouchers•Experienced team and professional development•Create world-changing technology

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