Purpose of the role:
This role supports the assigned team in attaining its quota and involves interaction with clients for general account management tasks and order fulfillment activities.

Responsibilities:

Support day-to-day Account Management activities to ensure client satisfaction. Demonstrate the competence to prioritize multiple tasks and double-check the accuracy of information and work product. Leverage internal resources to maintain momentum in opportunities. Acquires knowledge of Black Box Solutions and appropriate Client use cases Act as an active listener with a comprehension of client needs. Possess effective written and verbal communication skills. Build and maintain distinct client relationships. Demonstrate the ability to work independently with clients. Support the research and development of account and opportunity planning. Take responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts.

 

Qualifications:

 

Bachelor's degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience. Minimum of 2 years of business-to-business sales experience, preferably within the technology sector. Possesses a well-honed sales skill set, encompassing persuasive selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, and handling objections. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), along with a comprehensive understanding of Internet research methodologies. Demonstrated proficiency using a Client Relationship Management system (preferably Salesforce.com). Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders. Capable of establishing robust personal connections with individuals. Aptitude for comprehending technical jargon and concepts.

 

 

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