Position Title – Sales Support Professional
Position Level – 9

Job family: Export System Sales

SI EA – Export Systems, Siemens Ltd., India, is looking for Order/Project Manager who will be responsible for smooth execution of orders from allocated international market/regions.

Your new role – challenging and future-oriented:

·       Receive and acknowledge order with sign-off from sales/acquisition team as per defined process (checklists/documents) and protocols.

·       Transfer Techno-commercial order related details to engineering as per defined process (order input documents) and protocols once the order is received from sales/acquisition after thorough review.

·       Review and identify along with proposals order requirements for non-standard, long lead items, etc. and take appropriate actions to ensure project timelines are maintained.

·       Monitor job milestones and ensure delivery adherence.

·       Perform the commercial review (payment terms, LD etc..) as well as offer validity of bought-out materials.

·       Co-ordinate and obtain the technical clarification / attend KOM with Customer.

·       Collaborate with proposals, engineering, and factory for design, documentation, manufacturing, and testing activities to ensure timely execution of order as per defined milestones.

·       Submit drawings to customers, incorporate customers’ comments and will visit customers for approvals if required.

·       Maintain order documentation inline with project requirements ensuring archiving and easy retrieval during and post order completion.

·       Interface with customers and other stakeholders to clarify and resolve engineering & project related issues.

·       Responsible for change and claim management to maintain/exceed profitability of order.

·       Arrange for dispatch clearance from customer & co-ordinate with factory for dispatch.

·       Handling of bought-out equipment like bus duct, Control and relay panels, adaptors, site activity, etc.

·       Responsible for handling post-supply/site queries and creating the CFR on receipt of quality related site complaints and coordinating with customer service & logistics team for dispatches.

·       Stay closely connected with the customers/regional companies and provide extensive support to the customers on a regular basis. 

What do I need to qualify for this job? 

·       Bachelor’s degree in Electrical engineering or its equivalent 

·       Minimum 10-12 years’ experience in order execution, project management, sales support

·       Good knowledge of switchgear fundamentals, great understanding and interpretation of customer technical specifications and Single Line Diagram.

·       Sound background of Medium & Low Voltage products / Systems.

·       Possess strong negotiation and convincing skills.

·       High level of motivation, sense of urgency, and energetic approach to job duties and requirements along with team working skills. 

·       Must have excellent verbal, written communication, and presentation skills with great customer orientation to communicate within Siemen and with customers.

·       Strong interpersonal skills, ability to work and prioritize in a fast-paced environment is essential for success.

·       Work well under pressure and comfortable with change and complexity in dynamic environments with minimal supervision.

·       Proven track record of interacting professionally and positively with all levels of the organization.

·       Excellent organization and time management skills with ability to manage and respond to changing priorities.

·       Competent with Microsoft Office suite (Excel, Word, PowerPoint, etc.), PowerBI, etc.

·       This profile requires travel to Siemens factories and customer sites as per need.