Qualifications: + Customer service and support experience within manufacturing or distribution (minimum of 2 years of recent experience) + Proficiency in order entry and processing. + Experience with ERP systems, preferably SAP. + High School Diploma or GED minimum. + Excellent typing and data entry skills. Work Environment The work environment includes an 8 am - 5 pm shift within a cubicle office setting. The office is not the most modern but provides a collaborative atmosphere with a team of up to 7 members at full capacity. Employees can expect a supportive and structured work environment with growth opportunities based on performance. Hours: Monday through Friday 8am to 5pm Qualifications: • 2+ years of recent order entry experience or sales support • Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence and Problem-Solving Skills • Proficient in Microsoft Office and Outlook • Experience with CRM software, preferably Salesforce.com, is a plus. • Experience with JD Edwards is a plus. • Excellent oral and written communication skills. Description: • Handle all aspects of entering, tracking, and expediting orders and releasing material for shipment • Process customer and account source documents/orders • Verify entered customer and account data by reviewing, correcting, deleting, or reentering data • Resolve discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution • Communicate (via email and telephone) with customer base to handle orders, inquiries, and follow up in a prompt and professional manner • Liaise and collaborate with Order Entry, Sales, Logistics Staff, Management, and outside processors as needed • Interact with internal departments and outside processors as needed • Responsible for maintaining accurate, up-to-date and useable information in our system • Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, and environmental • Perform miscellaneous job-related duties as assigned. Pay and Benefits The pay range for this position is $22.00 - $23.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Harvey,IL. Application Deadline This position will be accepting applications until Jan 18, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.