Sales Support Specialist – Customer SupportAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.
This position reports to

Channel Manager

Your role and responsibilities

In this role, you will have the opportunity to provide technical assistance/support to both internal and external customers. Each day, you will coordinate customer accounts with topics related to technical issues and order receipts, create new opportunities and follow up of new leads. You will also showcase your expertise by improving customer satisfaction.The work model for the role is: #LI-OnsiteThis role is contributing to the Motion Business Unite in Mexico. You will be mainly accountable for:•\tDevelopment of current customers by coordinating with Sales teams.•\tProvide Technical Support to customers regarding applications, sales tools, products presentations, trainings and other activities related to.•\tFollow up of sales opportunities, increase pipeline and increase orders.•\tDevelopment and follow up of new leads for the business.Our team dynamicsYou will join a high skilled team, where you will be able to thrive.

Qualifications for the role

\tYou are a Higher University Technician in Automation and Control, Electrical, Mechatronics, or Just graduated in Engineering.\tYou are interested in technology and in control and automation.\tYou enjoy working with customer service.\tYou have a methodical personality, ability to adapt to changes, and problem-solving skills.\tIf you have a previous experience (internship) in a company within the automation industry is valuable.\tYou are easy to communicate in English in an intermediate level is a plus.

What's in it for you?Get exposed to cutting-edge technology in Motion and have a visible impact on the futureLearn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.Enjoy a supportive and solution driven team environmentBenefitsPaid Parental leave (gender neutral)Life insuranceRetirement planAccident insuranceWellbeing programDental insurance Flex days Employee Assistance Program (PAE) Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory