Sales Support Specialist Configuration & QuotationAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to create and complete bids, estimations, and quotations based on customer specifications, requirements, or budget to achieve market competitiveness and high margins for the company. Each day, you will maintain and improve the balance between all ABB units and customers in your area of responsibility. You will also showcase your expertise by collecting and collating the information required to prepare proposals, including both technical and cost elements. Execute Service Delivery according to agreed workflows and in accordance with ABB standard processes and safety guidelines. Deliver excellent customer service to satisfy customer needs. Take action to identify new Service Business Opportunities for ABB in co-operation with the customer and other ABB Team Members.The work model for the role is: OnsiteYou will be mainly accountable for:1. Target: • Formulates competitive bids/estimates/quotations, considering best available product mix and appropriate technical and commercial considerations for each individual situation. • Ensures tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs.2. Preparation: • Manages the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis) and if necessary project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions.3. Coordination: • In accordance with bid/estimate/quotation planning, ensures that inputs for editing activities are provided on time and according to established quality procedures. • Manages external services to support bid/estimation preparation such as translations and governmental approvals.4. Documentation:• Collects and archives documentation regarding the offer/order and records assumptions and decisions taken during the development process. • Regularly reports the status of the bids/estimates/quotations using defined tools and collects and analyses the reasons for tenders being lost and won.5. Risk: • Identifies potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels. • Provides information and/or participates in the Risk Review process in accordance with ABB policy.6. Information coordination: • Responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements.7. Customer relations: • Establishes and maintains effective customer relationships to understand customer needs. • Ensures a positive customer experience throughout the sales process. • Provides any necessary technical support to Sales Managers during technical meetings with customers.8. Supplier selection: • Identifies potential vendors for equipment and materials required in the project and technically evaluates supplier offers to check match with specifications. • Collaborates with Supply Chain Management to coordinate requests to subcontractors.Challenges:• Working towards deadlines and making deadlines.• Good Technical knowledge.• Handling pressure and stress.• Attention to detail.

Qualifications for the role

National Diploma in Electrical Engineering : Light or Heavy current Minimum of 5-7 years working experience in project engineering or proposals. Knowledge of FIDIC and NEC Contracts. Knowledge of switchgear configuration and applications. Experience in costing of Turn-Key Electrical projects. Experience in the field – Installation and commissioning of MV and /or LV switchgear will be advantageous Be technical competent. Computer literate in MS Office (Word, Excel, Projects, PowerPoint) Should be an analytical thinker. Have a good communication and interpersonal skills, combined with the ability to communicate effectively at all levels, as well as excellent writing skills. Be self motivated, a self- starter and results driven. Able to work under pressure, handle stress, and to use own initiative. Must be willing to work after hours from time to time to complete tenders. Must have Electrical Power Engineering experience. General knowledge of Medium and Low Voltage Systems and Service. General knowledge of electrical construction and installations. Understand Customer constraints managing electrical networks

More about us

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