Job Title:

Sales Trainer

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are looking for an Sales Trainer to join our team. Today.
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a Sales Manager, you will facilitate and deliver targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. Along the way you will have access to excellent training opportunities to grow and an attractive benefit package; including, medical insurance and more. At Concentrix, you can truly Own Your Future!

You will:

Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills

Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction

Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions

Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories

Oversee, measure, and validate the delivery and quality of provided training

Track the effectiveness of training interventions through various assessment tools

Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience

Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed

Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery

Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance

You have:

Bachelor’s degree or equivalent experience preferred

3+ years of experience working in a customer service, training, or sales capacity preferred

Subject matter expert within peer group

Prior experience in high volume calling preferred

Experience working with Salesforce.com or similar CRM strongly preferred

Technical skills in Microsoft

Our Benefits and Perks

Various medical, dental, vision plan and life insurance programs

Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts

Rewards and recognition programs

Wellness Incentive Program

Learning and Development Programs

Location:

USA Farmington Hills MI

Language Requirements:

English

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.