Position Objective
Position duties include but are not limited to: coordinate the rentals and inside sales of Underground Equipment in order to reach profit goals assigned by management.Essential Position DutiesAssists the branch manager in leading the staff to make decisions to improve workplace, company, marketplace and customer satisfactionModels the appropriate pace for peers in the sales force and works with the branch manager in setting yearly goals to achieve.Handles accounts, provides prompt, courteous service to customers, and works to solve customers’ problems both over the phone and face to face in the store.Assist in managing the fleet, shop operations, trucking and administrative areasAssist in purchasing of small rental fleet, parts, and repair itemsCoordinate and process rentals and sales from start to finish while maintaining proper paperwork and accurate organization throughout.Assist Outside Sales people and managers in tracking existing fleet, reviewing outgoing rentals, and locating specific units needed for upcoming rental dealsWorks with branch manager to keep branch profitablePromote the Underground Equipment business using all available marketing and /or job tracking toolsPromote rentals and sales through phone marketingStrive to make sound, profitable decisions within realm of control and within management’s guidelines and policesManages COD accounts along with CAT Access customersRuns reports daily/weekly (open tub, slow rent, yard inventory)Keeps daily call log of incoming phone calls and reports these weekly to branch managerCreates rental and sales quotes using the approved documentationOther related duties and projects assigned by managementAssist in management of branch level safety program in all areas to ensure all policies and procedures are enforced with responsibility for all results. This includes:Adhering to all safety rules for policies and enforcement of thesesKeep shop and equipment staging area clean and free of clutterMaintain all hazardous material law II series proceduresEnsure that overhead cranes, floor jacks, compressor, welding carts, fire extinguishers, etc. are inspected and documentedEnforce all personal protective equipment rules and regulationsEnsure all safety rules and policies are enforcedHave a weekly tool box safety meeting and document it with a copy given to manager daily.Ensure that all ANSI and DOT inspections are completed with 0 days latePosition RequirementsKnowledge, skills and abilities typically acquired through a high school education with technical training. College experience preferredMinimum of 3 years of sales experience.High school equivalency math skills requiredMechanical troubleshooting experience is very helpfulFamiliarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areasExcellent interpersonal and customer service skillsExcellent communication skills, including verbal, written, non-verbal, listening and presentation skillsExcellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelinesA complete knowledge of the market and the product with the ability to discuss the technical aspects of the equipmentStrong leadership skills such as creative thinking, decision making and goal settingModerate computer skills, including experience using Microsoft Office software such as Word and Excel.Must be able to lift 70+ pounds on an as needed basis in order to assist customers with productsMust be able to operate all equipment safely The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.All MacAllister Machinery companies are Equal Employment Opportunity Employer, including Disabled and Veteran applicants.