Who We Are:

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

This role in the Avnet Salesforce CoE reports into the Salesforce Program Manager to support the development of Avnet Global Salesforce systems. This includes effective maintenance of the system, user adoption and experience and development of efficient CRM processes and tools. The job holder will have a broad understanding of the business and will work across all business units to support the effective development of Salesforce capabilities globally.

Principal Responsibilities:

Collects, compiles and analyzes data from various databases and performs statistical analysis for internal customer groups.Develops reports and/or creates dashboards providing financial related information needed to make informed business decisions.Designs, creates and implements templates to collect, display and analyze data for assigned projectsCommunicates complex data in comprehensible ways. Evaluates information from multiple sources and clearly indicates quality of final analysis.Develops reports and other tools to deliver internal company information enabling business users to make informed decisions.Gathers, aggregates models, and analyzes information from multiple external sources regarding company financial performance, customer insights, competitor profiling, competitive threats, potential product or technical expansion, industry trends and other such business intelligence aspects.Establishes standards and procedures for a variety of processes, conducting business analysis resulting in detailed creation and maintenance of business process mapping, requirements and training materials documentation.May participate in or lead project teams.Identifies, investigates and participates in opportunities to improve processes and procedures, to include various key performance metrics.Other duties as assigned.

Job Level Specifications:

Extensive knowledge and application of principles, theories and concepts. Complete knowledge of all job functions and the broad industry best practices, techniques and standards.Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine best approach to achieve results and provide suggestions to improve policies and procedures.Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high-level.May represent the organization as a primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations.Actions may impact the organization. Failure to accomplish work will result in the inability to reach crucial organizational goals. Erroneous decisions may have a prolonged effect resulting in the expenditure of substantial resources.

Work Experience:

Typically 5+ years with bachelor's or equivalent.

Education and Certification(s):

Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

Position may require the ability to travelPrevious experience with Salesforce Sales Cloud is requiredProven experience as a Salesforce Administrator or similar role configuring and customizing SalesforceSalesforce.com certification(s) (e.g., Administrator, Advanced Administrator) is a plus!Experience within the electronics / technology / consumer goods industryStrong planning and organizational skills, able to cope with multiple projects and reliably hit deadlinesExcellent written and verbal communication skills

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What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

Generous Paid Time Off

401K and Pension Plan

Paid Holidays

Family Support (Paid Leave, Surrogacy, Adoption)

Medical, Dental, Vision, and Life Insurance

Long-term and Short-term Disability Insurance

Health Savings Account / Flexible Spending Account

Education Assistance

Employee Development Resources

Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.  If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.