Salesforce Administrator
Kforce
Kforce has a client in Philadelphia, PA that is seeking a Salesforce Administrator.
Responsibilities:
* Serve as in-house expert and primary system administrator for the Salesforce environment
* Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
* Perform monthly, quarterly and annual analytics on overall utilization trends, transactional outcomes, and overall system ROI and effectiveness
* Assist in training of new users and grow the Salesforce.com skill set across the organization
* Effectively act as the liaison between our users, vendors and the application development teams
* Perform configuration and customization of the Salesforce.com platform
* Assist with implementing a strategy to ensure complete alignment of the platform's capabilities and users with the company's strategic objectives
* Design, develop and maintain a series of complex workflow rules and business processes as defined through documented business requirements
* Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
* Partner with our Data Warehouse, Applications Development, and Web Applications teams to integrate Salesforce with internal systems through a combination of batch processing as well as real-time, web service API-based communication
* Assist in the coordination of evaluation, scope, and completion of new development requests
* Ensure that all data shared with and/or stored in the cloud is subject to the security policies defined in our corporate data governance guidelines
* Complete regular internal system audits and prepare for upgrades
* Manage Salesforce data feeds and other integrations
* Work with the RSL IS team to establish suitable processes to support administrative, development, and change management activities
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