Kforce has a client that is seeking a Salesforce Application Analyst in Boston, MA. Duties: * Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application; Offers recommendations for improvements in data collection, workflow, or other processes when possible * Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding * Develops test plans and performs related software quality assurance tasks. * Designs the training curriculum for the software's user community; Leads the development of end user documentation * Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues * Provides high quality, customer-focused services * Participates in regular team meetings to discuss team activities, issues, and updates * Uses the Mass General Brigham values to govern decisions, actions, and behaviors; These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; And how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration * Other duties as assigned