Company Information You Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance, drug product, and analytical services across the entire drug lifecycle. With more than 40 years of experience and a growing team of over 2,000 professionals servicing global clients. Cambrex is a trusted partner in branded and generic markets for API and dosage form development and manufacturing. Your Work Matters. At Cambrex, we strive to build a culture where all colleagues have the opportunity to: + engage in work that matters to our customers and the patients they serve + learn new skills and enjoy new experiences in an engaging and safe environment + strengthen connections with coworkers and the community We’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more! Your Future Matters. Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today! Job Overview As the Salesforce Business Analyst, you’ll be part of our Sales Operations and Marketing team, which supports multiple departments across the organization such as Sales, Marketing, Finance, Operations and Management. As part of the Sales Operations team, you’ll be responsible for extracting and analyzing data from Salesforce and 3rd-party platforms while simultaneously taking a hands-on approach to improving the overall Salesforce instance. Daily work for this role can include gathering requirements from stakeholders, utilizing data to analyze and evaluate options, and implementing technical solutions in Salesforce. While Salesforce experience is valued, we prioritize work ethic, adaptability, and a willingness to learn. About you: You’re an analytical thinker who uses data and technology to gain critical business insights. You are an expert at analyzing data and can identify opportunities to improve efficiency and processes. Most importantly, you are passionate about innovation, continuous learning, collaboration, and teamwork. This role is ideal for someone who enjoys solving problems, learning new skills, and working in a supportive team environment. Responsibilities Salesforce Administration: Assist with the administration of Salesforce, including new user set up, roles, profiles, permissions, custom objects, workflows, validation rules, page layouts and other customizations. Data Management: Ensure data integrity and accuracy for all CRM and Marketo data, including data imported or integrated from partner API sources. Maintain compliance and perform regular audits to ensure Cambrex is following data management best practices. Reporting and Analytics: Evaluate information from a range of sources, settle any inconsistencies, and break down high-level information into details. Create reports and dashboards that deliver key business insights. Develop and maintain dashboards in alignment with business needs and stakeholder requests. Qualifications/Skills + Proficiency in Microsoft Excel, including the ability to create complex formulas, analyze data, and effectively utilize advanced functions and tools such as pivot tables, conditional formatting, data validation, and Power Query. + Exposure to programming languages such as SQL, JavaScript, HTML, or Apex (preferred but not required). + Familiarity with data integration tools and business analytics systems such as Salesforce Data Loader, Power BI, and CRM Analytics (preferred but not required). + Exceptional analytical and problem-solving skills. + The ability to generate detailed reports and deliver presentations with clarity and impact. + Proficiency in database management, with a keen eye for detail and accuracy. Education, Experience & Licensing Requirements Experience + Related internship or 1 year working as a Business Analyst, Salesforce Administrator, or similar role. Education + Bachelor’s degree in computer science, management information systems, or a related discipline. Nice to Have + Current Salesforce Administrator Certification. + Experience working with sandbox and production environments. + Salesforce Developer experience (SOQL, Apex, etc.) Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law. #LI-RD1