Description

The Huntington Salesforce Center of Excellence (COE) team is seeking an experienced Senior Service Delivery Manager to lead delivery teams responsible for the design, build, deployment and support of Salesforce-related applications.  The ideal candidate will have experience with the development of strategy, planning, funding, prioritization, resource planning/management and delivery of technology products and services to the Business Partner(s) and cross-impacted Information Technology delivery partners. 

Duties and Responsibilities:

Direct responsibility for end-to-end technology project execution based on Agile methodologyEnsure team delivers on-time and high quality resultsEvaluate delivery plans; identify and proactively reduce and remove roadblocksDirect responsibility for resource planning, recruitment and management for the technical team members including Technical Lead, Developer and Quality Assurance rolesEstablish delivery execution model which leverages onshore and offshore resourcesContinually align staffing plans to deliverables and budgets; when appropriate, adjust technical team resources to meet upcoming delivery targets and budget modifications.Build high performing teams by establishing goals and through regular coaching track progress with these career plans. Partner with line of business and IT partners to develop technology strategy for capabilities assigned to delivery teamsPartner with delivery peers to coordinate release plans and day-of release activities.

Basic Qualifications:

Bachelor's Degree5-7 years of related experience managing technical teamsExceptional communication and interpersonal skills are required for interacting and collaborating with developers, analysts, and business staff throughout the organizationStrong organizational skills with demonstrated ability to instruct a high-performing team, work with partners to set and meet business service level agreement levels, and plan and deliver work to expectations

Preferred Qualifications:

5+ years of experience in large scale, enterprise organizations5+ years of experience executing delivery based on Agile methodology.3+ years of experience focused on the Salesforce platformSalesforce Administration certifications preferredExperience with modern data architecture and integration approaches, particularly service-oriented and event driven architecture conceptsExperience providing shared services to multiple teamsExperience in Financial Services industry or with financial applications

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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