Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Salesforce Delivery Manager is responsible for leading and managing Salesforce implementation and enhancement projects. This includes planning, execution, and delivery of solutions on time, within scope, and on budget. The role requires close collaboration with stakeholders, cross-functional teams, and third-party vendors to ensure that Salesforce solutions drive business value and customer success. The individual will be primarily responsible for design, structure, and maintenance across several platforms including but not limited to - Salesforce - EFX4BIZ, Pardot, Marketing Cloud, Integrations, Customer Portals, Customer Onboarding and Mulesoft.  

In order to be successful, the individual must be skilled at managing a diverse team of technical resources(Business Analysts, Quality Engineers, Developers and Architects), budgeting, and resource modeling, business case processes, leading project teams through all phases, from requirement gathering and design to deployment and post-implementation support.

What you will do

Serve as the primary point of contact for stakeholders, ensuring their expectations are managed and aligned with project objective

Ensure effective communication between project teams, stakeholders, and senior leadership

Proactively identify and manage risks, issues, and dependencies that could impact project success

Ensure quality assurance processes are followed, and solutions meet business and technical requirements

Manage a team of Business Analysts, Product Owners, QA resources and developers ensuring the design and implementation of scalable, maintainable Salesforce solutions

Stay up to date on Salesforce platform updates, releases, and new features, ensuring continuous improvement and optimization of the platform

Forecast resource needs and ensure that project teams are adequately staffed to meet project goals

Monitor and report on project progress, risks, and performance to stakeholders and senior management

Provide regular updates on project milestones, delivery timelines, and overall project health

Manage all Security practices and ensure all mandatory security reviews/controls are completed prior to any deployments 

Establish metrics and KPIs to track the success of Salesforce implementations and ensure projects deliver the expected business outcomes

What experience you need 

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field

7+ years of experience managing Technology projects, with a track record of delivering successful implementations

Strong understanding of project management methodologies (Agile, Scrum, Waterfall) and tools (JIRA, Confluence, AHA etc)

Understanding of Salesforce platform capabilities and experience with Salesforce modules (e.g., Sales Cloud, Service Cloud, Marketing Cloud)

Proficiency in managing budgets, schedules, resources, and risks

Strong leadership skills with the ability to motivate teams, manage stakeholder expectations, and communicate effectively with technical and non-technical stakeholders

Excellent problem-solving and decision-making abilities

What could set you apart

Salesforce certifications (Salesforce Administrator, Salesforce Consultant, Salesforce Project Manager) are preferred

Knowledge of Salesforce architecture, customization, integration, and data migration best practices

Executive level communication skills

#LI-Hybrid

#LI-ES1

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-St. Louis-Lackland

USA-Atlanta JV White

Function:

Function - Tech Dev and Client Services

Schedule:

Full time