Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.

Role Summary:

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.
We are seeking a skilled DevOps Engineer with Salesforce experience to join our dynamic team. The ideal candidate will possess a strong understanding of DevOps practices, extensive
experience in Salesforce development and administration, and the ability to work collaboratively
in an agile environment. This role offers the opportunity to work on exciting projects that enhance our CI/CD processes and optimize our Salesforce implementations. By choosing to
join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives.

Qualifications /
Certifications required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• MuleSoft Certified Developer - Level 1
• MuleSoft Certified Developer - Level 2 (desirable)
• Relevant industry certifications (optional)

Experience required:

• Minimum of 3-5 years of experience in DevOps engineering
• Proven experience with Salesforce development and administration

• Extensive experience with CI/CD tools such as Jenkins, Git, GitHub, Bitbucket, or similar
• Strong background in scripting and automation using tools like Ansible, Terraform, or similar
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Familiarity with containerization technologies like Docker and Kubernetes
• Strong problem-solving skills and attention to detail

Responsibilities of role:

DevOps and CI/CD:

• Design, implement, and maintain CI/CD pipelines for Salesforce and other
applications.
• Automate deployment processes to improve efficiency and reduce errors.
• Monitor, troubleshoot, and optimize CI/CD pipelines to ensure smooth and reliable operation.
• Collaborate with development and operations teams to integrate DevOps practices into the development lifecycle.
• Manage and maintain infrastructure as code using tools like Terraform and Ansible.

Salesforce Development and Administration:

• Develop and customize Salesforce applications using Apex, Visualforce, Lightning Components, and declarative tools.
• Manage Salesforce configurations, including custom objects, fields, workflows, and validation rules.
• Perform Salesforce data migration and data quality initiatives.
• Integrate Salesforce with external systems using APIs and middleware tools.
• Monitor and optimize Salesforce performance and scalability.

Technical Support and Collaboration:

• Provide technical support for Salesforce and DevOps-related issues.
• Work closely with development teams to ensure seamless integration of DevOps practices.
• Collaborate with business analysts to understand requirements and deliver solutions that meet business needs.
• Participate in Agile ceremonies, including sprint planning, backlog grooming, daily
stand-ups, and retrospectives.

Documentation and Reporting:

• Document DevOps processes, CI/CD pipelines, and Salesforce configurations.
• Create and maintain technical documentation and user guides.
• Report on DevOps and Salesforce performance, issues, and improvements to
stakeholders.

Quality Assurance and Testing:

• Conduct code reviews and ensure adherence to best practices and coding standards.
• Implement automated testing for Salesforce and other applications.
• Perform integration and system testing to ensure the quality and reliability of
deployments.

Desirable skill sets include:

● Strong analytical and problem-solving skills
● Excellent communication and presentation skills
● Ability to work independently and as part of a team
● Strong organizational and project management skills
● Familiarity with data governance and data management best practices
● Experience with containerization technologies like Docker and Kubernetes

Role related attributes:

● Strong presentation and communication skills
● Strong aptitude; logical and analytical ability
● Facilitating discovery workshops
● Translation of client requirements into designs and solutions
● Management of design and requirement issues and change requests\
● Reporting of delivery performance, risks and issues

❖ Industry experience required:
 

● Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth
Management)"

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

September 30, 2024