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Short Description:  The State of Michigan has Sales Force application projects as the base foundation layer for software development. The State of Michigan needs to provide day to day support for Salesforce projects that are in-flight and in production. 
Complete Description:  The State of Michigan has implemented a Center for Excellence for Sales Force applications.  The CoE needs a to provide day to day support, Salesforce maintenance and release management, and minor configuration changes.  Knowledge with Salesforce as admin, and knowledge of 3rd party app exchange products is needed.  This support role will work closely with the Salesforce release management support and the ALM tool which is eFTS Visual Studio On-line By Microsoft/Team Foundation Server.  • Generate and maintain metrics and dashboard reporting• Generate and maintain the Salesforce "CoE Demand Intake Tool" tracking of project calls/needs• Manage and service SOM agencies in the demand intake process

SkillRequired / DesiredAmountof ExperienceSalesforce admin certificationRequired5YearsKnowledge of Ant scriptsDesired3YearsKnowledge of build automation tools (example eTFS, Jenkins etc.)Desired3YearsKnowledge of salesforce projects and how they operates, iterate and releaseRequired5YearsExperience with Salesforce orgs, environments (sandboxes) and 3rd party app exchange partners (common ones)Required5YearsWriting deployment of Salesforce configuration changes.Required5YearsMaintaining the Salesforce Demand Intake Process and tool for CoERequired5YearsManage Dashboard reporting, in Salesforce and in SharePoint/ChangepointRequired5Years