Salesforce Marketing Cloud Program Manager Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. **Location - Malvern, PA** **Job Description** We are seeking a highly skilled Project Manager with expertise in Salesforce Marketing Cloud and project management to join our team. The ideal candidate will have 4-6 years of hands-on experience in Salesforce Marketing Cloud, with 1-3 years of project management experience, particularly in managing complex, cross-functional projects. This role requires an organized and detail-oriented professional capable of overseeing all phases of project execution while maintaining effective communication with stakeholders and team members. **Key Responsibilities** + Lead project initiatives within the Salesforce Marketing Cloud platform, managing timelines and tracking end-to-end processes. + Oversee backlog management, identifying capacity constraints and flagging potential risks. + Facilitate governance meetings and work closely with stakeholders to ensure alignment on project priorities. + Partner with communications consultants, manage prioritization discussions, and communicate roadblocks as they arise. + Proactively manage project expectations, addressing risks and dependencies to maintain project momentum. + Communicate potential project challenges to relevant stakeholders to ensure timely resolution. + Manage cross-functional project efforts, tracking progress and managing the entire program lifecycle. + Ensure that project milestones are met within the expected timeline and quality standards. + Utilize project management tools, such as JIRA, Workfront, or similar, to effectively track project timelines, manage resources, and report on project status. **Qualifications:** + 4-5 years of project management experience, with 4-6 years in Salesforce Marketing Cloud. + Excellent verbal and written communication skills for effectively collaborating with diverse stakeholders. + Strong understanding of program and stakeholder management, with experience in conducting governance meetings, managing project priorities, and navigating roadblocks. + Proficiency in project management tools (e.g., JIRA, Workfront) is required. + Ability to proactively identify and manage risks, dependencies, and stakeholder expectations. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 99960 Posted on: Dec 5, 2024 Experience Level: Experienced Professionals Contract Type: Permanent Location: Radnor, US Brand: Capgemini Professional Community: Software Engineering Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.