Job Title: Salesforce Product Owner Job Description We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. Concentrix is looking for an experienced Salesforce Product Owner to lead our product development programs. You will define the product vision and roadmap, collaborating with invaluable partners, and guiding growth opportunities within our Salesforce offerings. **Responsibilities:** + Lead team scrums to define the product vision, roadmap, and growth opportunities while communicating updates with partners throughout the project lifecycle. + Collaborate with internal and external contacts to analyze needs and ensure that the product roadmap aligns with strategic goals. + Work with product managers and business teams to create a product backlog guided by business value or Return on investment. + Stay up to date on trends and best practices in agile project management. + Plan and prioritize product development and manage the product feature backlog. + Develop detailed product feature specifications and ensure clarity of understanding among relevant teams. + Assess value, develop business cases, and prioritize user stories, epics, and themes to ensure understanding of product strategy. + Reduce roadblocks that may hinder the achievement of sprint/release goals. + Lead product-release plans and set clear expectations for delivering new functionalities. + Be a product ambassador internally and externally, sharing knowledge and addressing inquiries related to the product. **Qualifications:** + 5+ experience as a Product Owner in a Salesforce role; experience in the telecom industry. + Familiarity with Sales/Service & Experience Cloud. + Exposure to Portals or POS Systems would be advantageous. + In-depth knowledge of agile methodology for project management. + Experience with business value associated with features. + Experience managing conflicting needs of partners. The position will be posted for one week from its posting date of 01/27/2025. \#LI-Onsite \#ConcentrixCatalyst Location: USA, Dallas, TX Language Requirements: Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) •Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .