Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 The Salesforce Solution Architect plays a key role in aligning the strategic goals and initiatives of the organization with key decisions regarding Salesforce solutions. This role analyzes the current state of business processes and technology to design and deliver the most appropriate solutions that best leverage the Salesforce platform. A Solution Architect maps key business requirements to Salesforce technical features and understands the scope, technical depth, and correct resources needed for the project. Salesforce Solution Architects guide digital transformation by aligning business and technology, defining the 'why and how' that drives solution success, selecting the right product features that maximize business value. The Salesforce Solution Architect will support and collaborate with the larger Salesforce Team on Salesforce initiatives and projects. The Solution Architect is responsible for overseeing the implementation of the project, ensuring it aligns to business requirements, leverages best practices, maximizes user-experience, and balances manageability, scalability, and security.
Job Description

Key Outcomes:

Translates strategic and tactical business goals, initiatives and requirements into well-architected solutions that best leverage the Salesforce platformDemonstrates independent judgment, and takes the lead role on enterprise level projectsWorks closely with security and compliance teams and technicians to ensure Salesforce solutions meet MPHC data and access requirementsWorks closely with Technical Architects on major integrations and solutions that require code level developmentResponsible for overall data modeling design to ensure efficient and effective solutions meet or exceed business needsCapable of performing advanced Salesforce Configuration, creating advanced process automation and installing third party applications as neededPromotes Salesforce internally by giving presentations on Salesforce Applications, and future capabilitiesEstablishes and maintains trust and credibility with Senior Leadership with clear communications, setting realistic deliverables and achieving resultsStays well-informed of business operations and strategic goals in order to better serve Users on the Salesforce platformResponsible for reviewing upcoming Salesforce releases and giving a release overview to the larger Salesforce team.

Education/Experience

Bachelor’s Degree or equivalent combination of relevant education and experience, required7+ years consulting or CRM implementation experience, requiredExperience with an Agile methodology, requiredParticipation and completion of badges in Trailhead, requiredExperience using Apex Data Loader, requiredParticipation in Salesforce User Groups and/or Conferences or continual learning expectedExperience with Person Accounts, Salesforce Government Cloud/Government Cloud Plus, Salesforce Shield a plus

Required License(s) and/or Certification(s):

Salesforce AdministratorOne or more: Advanced Admin, Platform App BuilderTwo or more: Sales Cloud, Service Cloud, Experience CloudSalesforce Certified Application Architect, Salesforce Certified Solution Architect preferred, but can be completed post hire

Skills/Knowledge/Competencies (Behaviors):

Salesforce Evangelist within MPHCIs an active and engaged member of the Salesforce User Group CommunityPresentation and Professional Communication skillsSelf-motivated, detail-oriented and organizedExcellent verbal and written communication skillsAble to work independently and as part of a teamAbility to work in a varied, fast paced environmentAbility to design and implement effective Salesforce solutions

MPHC Core Competencies:

Communication:  Provides timely, concise, and audience appropriate information orally and/or in writing.Initiative: Proactively focuses efforts and energy on successfully attaining goals and objectives.Work Habits and Productivity:  Able to maximize time to produce timely, quality results.Teamwork and Relationship with Others: Collaborates with a variety of individuals by establishing and maintaining constructive relationships.Customer Focus:  Demonstrates commitment to meeting the expectations of internal and external customers.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org