Welcome page Returning Candidate? Log back in! SalesForce Support City Logan Campus Posted Date 17 hours ago(12/6/2024 5:57 PM) Requisition ID 2024-8652 # of Openings 1 Job Locations US-UT-Logan Category (Portal Searching) Information Technology Position Type Non-benefited (hourly) Part-Time Job Classification Non-Benefited Percent of Time or Hours per Week 25 Hours per Week College Jon M Huntsman School of Business Department Dean-Jon M Huntsman School of Bus Advertised Salary $24.00 per Hour Telework Eligible Yes Overview

The Salesforce Support position is responsible for administering the cloud infrastructure at the Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University.

This is a temporary, part-time, remote position. Candidates are required to live in the USA and must be a US Citizen. This will be verified before an interview is requested. The final candidate must pass a background check and sign an NDA.

Responsibilities Work with the assistant executive director to prioritize Salesforce projects that are most impactful to the InstituteMaintain and improve the Institute’s Salesforce CRM system, including:Salesforce CommunitiesCustom objects, fields, reports, and dashboardsDatabase maintenance tasks, including diagnostic tests and duplicate entry cleansingAutomations & flowsIntegration with other platformsMaintain, improve, and write standard work and documentation collaborate with Institute staff to help improve their Salesforce needsConduct regular training for staff and onboard new employeesWork with the USU IT group to maintain systems and keep up to date on University technology Qualifications

Required Qualifications:

Must live in the USA and be a US citizenBachelor’s degree or equivalent work experience in MIS, IT, or related fieldExperience with prioritizing and managing IT projectsUnderstanding of Windows and Mac operating systems and troubleshootingIT security understandingCloud Service administrationDatabase design and management

Preferred Qualifications:

Salesforce certificationsWorking knowledge of FormAssembly and TableauExperience with WordPress

Knowledge, Skills, and Abilities:

Friendly and professional people skillsProactive, solution-minded contributorAbility to train and coach Required Documents

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Name and Contact Information for 3 professional references to be entered into Candidate Profile

3. Cover letter to be typed/pasted at the end of your application

 

**Document size may not exceed 10 MB.**

Advertised Salary $24.00 per Hour ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights Home - Shingo Institute - Home of the Shingo PrizeOur PurposeBased on our timeless principles, we shape cultures that drive organizational and operational excellence.Our MissionTo improve the process of improvement by conducting cutting edge research, providing relevant education, performing insightful organizational assessments, and recognizing organizations committed to achieving sustainable world-class results. University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

 

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

 

*updated 04/2024

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023

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