Cognizant Technology Solutions is looking for a “Salesforce Test Analyst (Hybrid)” to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!
About Cognizant’s QEA Practice:
We are the largest Quality Assurance Practice Globally servicing 800+ Clients. We bring the industry leading vision and expertise to help with Quality Engineering transformation journey for our reputed clients. We provide Next Gen QA offerings like System Modernization assurance, Business Process Assurance, Quality Engineering, Cloud Platform Assurance, Customer Experience Assurance and Robotic Test Automation. We have been ranked #1 for Market Impact by Everest Group for four times in a row and ranked #1 for completeness of vision, test advisory and Digital Business Assurance in Gartner Magic Quadrant!
Salesforce Test Analyst
Location: Philadelphia, PA – Hybrid
Required Skills
Bachelor’s degree in computer science or equivalent related work experience.
Have a minimum of 3 to 5 years of experience in product testing and quality assurance.
Demonstrate expertise in Service Cloud, Health Cloud and Sales Cloud.
Exhibit excellent problem-solving and analytical skills.
Experience in Agile tools and Process.
Show proficiency in automated testing tools and techniques.
Display strong communication and collaboration skills.
Maintain a proactive and detail-oriented approach to testing.
Hold relevant certifications in testing tools and Salesforce platforms.
Have a proven track record of successful project delivery in a hybrid work model.
Demonstrate the ability to work independently and as part of a team.
Show commitment to continuous learning and professional development.
Roles and Responsibilities
Develop and execute test plans test cases and test scripts for Salesforce Service Cloud and Salesforce Health Cloud.
• Domain expert in Health Care Provider and Member Services.
• Good experience Webservice testing.
• Collaborate with cross-functional teams to identify and resolve defects and ensure seamless integration of new features.
• Provide detailed documentation of test results and work closely with developers to troubleshoot and resolve issues.
• Implement automated testing solutions to enhance efficiency and coverage of test processes.
• Ensure compliance with industry standards and best practices in testing methodologies.
• Monitor and report on test progress providing insights and recommendations for continuous improvement.
• Participate in requirement analysis and design discussions to ensure testability of new features and enhancements.
• Conduct regression testing to validate the stability of the product after changes or updates.
• Provide training and support to junior team members on testing tools and methodologies.
• Stay updated with the latest advancements in testing tools and technologies to continuously improve testing practices.
• Nice to have Conduct comprehensive testing using Provar Robot TOSCA Selenium and UFT to ensure product quality and reliability.
• Contribute to the overall success of the company by ensuring high-quality products that meet customer expectations.
Work Authorization
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.