Meet our Team 

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared.  Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

What you’ll be doing

Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.

What you bring to the team 

 Location- Jalan Bangsar, KL(Onsite)

Rotation Shift with 12hr/ weekly 4 days

Administration of the storage infrastructure

Work according to predefined ITIL processes especially Incident & Change Management Planning and executing SAN-/Storage-related changes/tasks Documentation of environment specific processes Execute storage LUN Allocation, extensions & De-Allocation Hitachi Management products including HiCommand Suite(HCS), OpsCenter, and Tuning Manager Administration of storage replication Performance analysis and troubleshooting using Tuning Manager Process incident-tickets according to defined SLAs Troubleshooting of issues related to SAN/storage Communicate and work with L3 Operational team and Customer to address or resolve issues Trigger required escalation following predefined escalation matrix Support and assist with hardware enhancement / hardware maintenance work by following Incident/Change Management Process

 

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.  We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive.  Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities.  We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture.  If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.

 

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don’t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

 

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

 

#LI-RS1

Championing diversity, equity, and inclusion   

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.   

How we look after you  

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.   

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.