We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You'll Do:
As an SAP Senior Application Service & Security Consultant, you will be a key player within the Cloud Application Services Security team, bridging the gap between technical SAP security services and overall service management. Your responsibilities will encompass both the functional integration and maintenance of complex security implementations, as well as the management of customer engagements throughout their entire lifecycle.

You will work closely with customers and internal stakeholders to understand business needs, providing end-to-end security services that ensure both operational excellence and proactive issue resolution In your role as security consultant, you are responsible for supporting, implementing and maintaining the partial or entire SAP security service portfolio. This includes Security Note Analysis and Implementation, managing roles and authorization concepts, conducting security risk analyses, ensuring compliance with audit and segregation of duties requirements, support in the Enterprise Thread Detection environment and resolving technical security issues swiftly.

In addition to your technical security expertise, you will also take on customer engagement tasks. You will ensure that service delivery meets customer expectations and fosters long-term success by guiding customers through the various phases of the CAS Security engagement, including transition, operations, and offboarding. You will be responsible for customer engagement, promoting service quality and excellence. By collaborating with internal teams and maintaining clear, consistent communication with customers, you will drive the delivery of service excellence while identifying areas for innovation and improvement.

Throughout your role, you will play an integral part in orchestrating communication between technical teams and customers, ensuring that all interactions are seamless and contribute to achieving the highest levels of customer satisfaction. Your experience in both security and service management will allow you to provide well-rounded support that enhances both the security and operational efficiency of customer systems.

What You Bring:

Bachelor’s degree in IT, Business Management, Engineering, or a related field. 3+ years of experience in SAP solutions with a focus on security-related topics and customer interaction. Good understanding of SAP Security concepts (Authorization & Authentication, Security Note Implementation, Audit Readiness, Application Security). Knowledge in managed could services Excellent verbal and written communication skills with the ability to lead customer engagements. Problem-solving capabilities in complex environments. Experience in project management, de-escalation, and managing global teams, across different phases of customer engagement. Fluent in English (German is a plus). Professional, committed and authentic behavior towards stakeholders

 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 408350  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.