WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Internal administrator of business systems (mainly SAP ERP) with the focus on system security, administration and ERP authorisations

SAP ERP user maintenance 

Create, change or delete users for the SAP ERP systems    SoX, SAP

SAP ERP authorizations       

Add, delete SAP authorizations according to the SAP Role concept          

SoX, Maestro, SAP, SoD

Create evidence reports according to request by internal or external auditors

Ticket resolution according to SOP  SoX and other applicable compliance regulations

Maestro: Maintain system settings

Trouble shooting of Maestro solutions, Maestro, Compliance

SAP Administration   Coordinating the refresh of systems, maintain system

Printer set up and maintenance

of connections to our IT systems    

Support continuous improvement projects and team as needed. 

Education & Training: Solid business process understanding within manufacturing industry, SAP Basis and authorizations modules knowledge needed, Maestro, SoX, ITGC, ITIL

3 years of experience in similar area