**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **UTILITIES FRONT OFFICE BUSINESS PROCESS PRINCIPAL CONSULTANT/ARCHITECT** **LOCATION:** United States (preferably Houston) 50% Travel Required **POSITION SUMMARY** The Utilities Front Office Principal Consultant/Architect is focused on the Utilities Industry to facilitate the implementation and support of the IS-Utility (IS-U) solution and focus on the short and long-term strategic business benefits for our customers.You will help define our clients core strategic road map and provide leadership in their digital transformation journey. Being a trusted advisor, you will understand the high-level business requirements of our customers and translate them into SAP solutions. Our vision is to drive business value and ultimately successful outcomes by helping our customers understand how best to leverage, implement, and sustain SAP solutions for the Utilities Industry. **ROLE REQUIREMENTS** You will define industry typical business processes and map customer processes to the related process levels. Furthermore, you will design the architecture based on process requirements, application, and system landscape. Finally, you will develop high-level roadmaps in conjunction with team members including the project manager. Must have: + A minimum of 7 years SAP consulting experience in the Utilities Industry with a focus on the IS-Utility Solution. + Broad knowledge of the SAP IS-Utility Solutions and deep industry expertise (i.e. CRM, CX, Service Cloud, Sales Cloud, IS-U Integration). + The ideal candidate must have expert-level knowledge in the following areas: + Sales & Service Cloud for Utilities Call Center. + S/4HANA for Customer Management. + End-to-End Utilities Customer processes: Account Creation, Account Management, Move-In/Out, Transfers, Service Requests, Payment Plans, Budget Billing, etc.. + Integration Suite for standard Utilities processes. + Cloud extension methodologies. + Knowledge of Emarsys, CDC/CDP, Commerce, and MCF for Utilities would be beneficial. + Ability to support a Design Success model to ensure our customers solution are using the Fit to Standard and Clean Core methodologies to ensure their long-term success. + Extensive functional and/or solution experience with the ability to facilitate, implement, and support SAPs products to enhance our clients business functionality and overall performance, while maintaining a high degree of customer satisfaction. + Assist clients in achieving their Digital Transformation journey by leveraging S4HANA and helping define their strategic roadmaps. + Provide our customers key insight and direction related to industry trends, best practices, and world-class solutions. + Strong leadership skills with the ability to lead customer engagements at an executive level and manage teams within a project. + Ability to provide thought leadership and resolve complex issues in escalated projects. + Performance of feasibility studies, process design reviews, and pre-sales support. + Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation. + Strong written, verbal communication, and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences. + Bachelors Degree Masters degree preferred but not required. **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. **Compensation Range Transparency** : SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 150400 - 335900 (USD) USD.The actual amount to be offered to the successful candidatewill be within that range, dependent upon the key aspects of each case which may include education, skills,experience, scope ofthe role, location, etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) . Requisition ID: 414671| Work Area:Consulting and Professional Services| Expected Travel: 0 - 50%| Career Status: Professional| Employment Type: Regular Full Time| Additional Locations:#LI-Hybrid