The SBA Lending Program Manager is responsible for the design, implementation, and ongoing management of the SBA Lending Program. The SBA Lending Program Manager closely monitors the portfolio to ensure the programs success in support of the bank’s financial objectives.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
People Management:
Hire, onboard, and train SBA team members to ensure they have the necessary knowledge and skills to excel in their roles. Establish clear expectations, provide regular feedback and conduct performance assessments to drive accountability and professional development within the team. Provide ongoing support and guidance to facilitate the advancement of team expertise in SBA lending. Assign responsibilities to effectively balance workloads, optimize efficiency and meet SBA loan program requirement deadlines and objectives. Schedule staff work hours, including lunches, and breaks. Responsible for reviewing and approving timecards and ensuring time is properly recorded (i.e. overtime, breaks, lunches, time worked, time off etc.) in adherence to federal, state, and local laws requiring WaFd to keep an accurate record of time worked and necessary to accurately calculate employees pay and benefits. Use StandOut to support weekly one-on-ones with immediate supervisor and those under direct supervision to document regular coaching conversations, provide additional support, and communicate performance expectations.Program Management and Performance:
Develop and maintain the bank’s SBA loan program to ensure compliance with the SBA guidelines and policies. Design strategies to grow the SBA portfolio, including marketing and identifying target markets to align with the bank’s lending strategy and objectives. Create written policy and procedure documentation to ensure consistent and compliant practices across multiple geographical areas. Define, track and report on key performance indicators such as volume, pipeline, risk level, approval/denial rate and profitability and performance of SBA loans (individual loan and portfolio level) and ensuring alignment with bank goals. Collaborate with credit, underwriting, sales and servicing teams to ensure optimal performance and address issues with the program. Collaborate with commercial lending, legal and credit to integrate the SBA program into the banks overall offerings and documentation remains up to date.Compliance and Risk Management:
Ensure loans are compliant with the SBA Standard Operating Procedures and other regulatory requirements. Ensure timely and accurate reporting to the SBA, including submitting necessary updates and certifications. Develop program documentation such as policies, procedures and job aids to ensure consistent loan structure protocol is followed that meet the needs of the borrowers and adhere to SBA guidelines. Develop, implement and oversee key control and monitoring program for SBA loans and prepare and present reporting thereof to bank management. Ensure audit readiness by maintaining through documentation of the loans in the portfolio. Conduct periodic review of the loan files to ensure accounts meet the bank standards as well as regulatory and agency requirements. Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Complete and pass all assigned eLearning courses and assigned certifications as required. Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality.Other duties as assigned QualificationsEducation/Experience:
Bachelor’s degree or approved equivalent3-5 years prior management experience required. Minimum 5-7 years in commercial lending and a minimum of 3 years of experience running an SBA loan program (prior experience establishing a new SBA program preferred).Skills/Knowledge/Abilities:
In depth knowledge of SBA loan programs, including 7(a) and 504 loans and SBA Standard Operating Procedures and regulations. Proven ability to lead, develop and manage teams. Analytical skills for monitoring performance and making data driven decisions. Ability to effectively explain complex financial products and processes. BenefitsAt WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidaysHealth insuranceStock optionsBonus programsGenerous 7% 401(k) employer matching*Paid Parental LeaveLife and AD&D insuranceLong-term disabilityTuition ReimbursementEmployee assistance programsPre-tax health and dependent-care spending plansWaFd Bank Benefits Summary - Click here for more information
EEO StatementWe are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
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Requisition Post Information* : Posted Date 1/23/2025 Options Apply for this job onlineApply via your Mobile deviceShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
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